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play_avi said:
I am from India wanted to know how to get a cheque from your side
Thank You
Click to expand...

Hello Play_avi,

We currently are only supporting check withdrawals for US based members. Our Indian members are presently withdrawing funds using the wire feature.

Warm regards,
Tarik

---------- Post added at 07:10 PM ---------- Previous post was at 07:07 PM ----------
inscrutable said:
I'm from Pakistan.. My card was shipped on Feb 29...
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Hello Inscrutable,

We have noticed shipping the AlertPay PrePaid Card to certain geographic locations can actually take longer than 8 weeks. We suggest you go to your local post office to see if the shipment is being held there, in some instances this has been the cases.

Warm regards,
Tarik

---------- Post added at 07:13 PM ---------- Previous post was at 07:10 PM ----------
fadepal said:
I made 2 successfully Bank wire withdrawal before ...
And my Credit Card was expired since one month ago must i renew it or add a new one to keep my account Verifying ?
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Hello Fadepal,

Deleting the expired credit card on file will not unverify your AlertPay account. Feel free to update your verified profile by adding the new card. Simply select add credit card located on the top right of your account.

Warm regards,
Tarik

---------- Post added at 07:16 PM ---------- Previous post was at 07:13 PM ----------
barth said:
please check ticket.

QCD-282806

i send to support what u wrote me.
Click to expand...

Hello Barth,

Unfortunately our searches yielded this message 0 matching results found for "QCD-282806".

Can you double check the ticket Id number ad get back to me?

Thanks in advance,

Tarik

---------- Post added at 07:21 PM ---------- Previous post was at 07:16 PM ----------
kire said:
Please view Ticket ID: CWP-246055

thanks in advance
Click to expand...

Hello Kire,

It seems your ticket Id "CWP-246055" number is also not located in our system. Can you please double check to see if this is the proper ticket ID. Thanks in advance.

Warm regards,
Tarik
 
Hi,

Please reply to my account. My account is blocked. Its asking me to verify it.

My account was also upgraded to business. I want it to be downgraded to personal account. I am not using it for business. Please also delete the site whose review I asked.

Thank you
 
AlertPay Team said:
Hello Kire,

It seems your ticket Id "CWP-246055" number is also not located in our system. Can you please double check to see if this is the proper ticket ID. Thanks in advance.

Warm regards,
Tarik
Click to expand...
That is the number of the ticket, I checked again at my email. Anyway, I made another ticket with #IOK-691665. Also I sent the same text to you as a PM.

Waiting for reply
 
Bro what about my one its more then a week still no reply from the developers? :@ how much time does it take for developer to fix a simple calculation mistake?
 
Im tired of waiting for week now :@ is this support or lame money hungry Rippers.... Phone support is also dead took my 5 USD.......... still no one replies...
 
"Members who are based in New York/Massachusetts/California cannot Send Money to non-US AlertPay members at this time. All SendMoney transactions made to recipients based outside the United States will not be completed."

When will this change back to normal ?
 
Claire-Parker said:
hi,

Can anyone at alertpay take a look at this ticket and let me know what is happening with that Ticket ID: JKW-107353

This issue has not been attended to for literally weeks now.
Click to expand...

Hello Claire-Parker,

Thanks for submitting your Corporation Document, your AlertPay account is now verified.

Kind regards,
Tarik

---------- Post added at 04:21 PM ---------- Previous post was at 04:13 PM ----------

Hello Betz,

This is a phishing scam, please forward this email to spoof@alertpay.com.

Kind regards,
Tarik

Betz said:
im getting this email
Dear Alertpay User

You Must Confirm Your Information!
Pllease click on the following link to Confirm It:


You Must Confirm Your Information To Save It .

Thanks for choosing AlertPay,
The AlertPay Team
and they told me to go to this link
http://www.nessmlahcity.com/connectalertpay/login/login.htm

is that really from alertpay?
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---------- Post added at 04:25 PM ---------- Previous post was at 04:21 PM ----------
ArthonaD87 said:
i want to downgrade my account. how can i do this ?
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Hello ArthonaD87,

Send us a downgrade request via support ticket. Feel free to provide me with your ticket ID number so that I can follow up on the progress of your downgrade request.

https://helpdesk.alertpay.com/index.php?_m=tickets&_a=submit

Kind regards,
Tarik

---------- Post added at 04:27 PM ---------- Previous post was at 04:25 PM ----------
yahoo@ said:
What is Alertpay Frozen Balance I will got money from Netload.in Filehost company But I Don't Any Kind Of work In This Balance Why? How Can I will Add This Money In My Alertpay Available Balance tell me.

Reply me
Click to expand...

Hello Yahoo,

We always send you an email notification to confirm you have received funds. Have you received an email from us?

Kind regards,
Tarik
 
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