any answer to this question?
thanks
hi maryonex and elkape22, nice to meet you both.
unfortunately i can only answer technical support related questions so you need to wait until fiberupload gets online.
you can get a faster answer by sending an email to
support@fiberupload.com
maryonex, the rule is actually "Delete files after 60 days without downloads" so actually if your file is a good file and people are interested in it, it an stay forever if anyone downloads it. Every time it's downloaded, the delete date is pushed back 60 days. Is this NOT OK ?
Do you need to store personal files for personal use ? If so, I can suggest a new feature like 'mark this file personal' = only you can download it and it won't get money or referrer bonuses.
__________________
Added after 7 minutes:
any answer to this question?
thanks
hi maryonex and elkape22, nice to meet you both.
unfortunately i can only answer technical support related questions so you need to wait until fiberupload gets online.
you can get a faster answer by sending an email to
support@fiberupload.com
maryonex, the rule is actually "Delete files after 60 days without downloads" so actually if your file is a good file and people are interested in it, it an stay forever if anyone downloads it. Every time it's downloaded, the delete date is pushed back 60 days. Is this NOT OK ?
Do you need to store personal files for personal use ? If so, I can suggest a new feature like 'mark this file personal' = only you can download it and it won't get money or referrer bonuses.
On a related subject, we are legally bound to delete files reported by the DMCA agent system as copyright protected, so those files will be gone with the wind and there's nothing we can do about it.
__________________
Added after 6 minutes:
Since I doubt you read the 100+ pages of this thread, please allow me to forward you everyone's feelings : while we know there are ups and downs, you should absolutely make a priority to never fall below the 90/100 kB/s speed for downloaders, otherwise fiberupload will forever lose rep with the would-be customers.
hi reneefr, thank you, indeed i only read the latest 30'ish pages
i understand your feelings, and let me rephrase for everyone:
I said ''Rather than the speed improvement, I'm personally interested in seeing the upload issues fixed and increased reliability"
What this means is that I am in charge of stability. Two other of my colleagues are working on speed and load balancing.
You are completely right, a decent speed is necessary for a good reputation, and the main reason for the latest turtle-speed downloads is the server load. I'm pretty sure no one at FiberUpload expected it to be such a huge success, since server loads were calculated based on a prediction of usage for the first month that seems to have been under rated. Thus, more servers are coming in, software is being improved and more people are getting involved (as support I mean), so result should start popping up ASAP.