Webmoney. Trouble upgrading to formal passport.

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tres

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484
2009
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I applied for a formal passport.I filled in all the data required and sent copy of ducument, yet they replied back saying
"-uploaded document copy can not be processed by WM-Passport Service".

I asked support about what was wrong, but no reply yet. How can I sort it out?.
 
2 comments
What documents you provide them ?
were they clear enough ?

If 48hrs working have passed, since your message... write follow up message.

For webmoney ID means: scanned identification card containing his first and last name, date of birth and the date of ID issue on the.

Bank statement: Not online one, received via post mentioning same name and address.
 
I sent color copy of my driver's license. it includes all the info requested by them. The copy was clear and all info matches my account's info.


EDIT:

They replied asking for ID card copy.

__________________
Added after 4 Hours 51 minutes:

It's all good. I've been upgraded to formal. :)
 
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