Thanks, although it looks like Tech Support has replied over 15 times on your ticket, helping wherever possible. Your VPS is currently online, as well, and seems to have been for the past 2 weeks.
Please feel free to open additional tickets if there is anything further we can assist with!
Thanks,
the next day they could solve the problem of my vps, I request the refund and contracting with another Provider, those two weeks you say I did not and used the vps