Hello,
I wanted to share my experience with all, I believe that most would be helpful.
I bought a VPS from vortex-vps. After 5 minutes I received via e-mail information for VPS (VPS IP, Login, Root Password, Virtual Panel login etc...) I did absolutely nothing worked on VPS because I thought emigrate my website tomorrow day. I only entered once in the VPS virtual panel, that's all I did.
The next day in the afternoon I went to emigrate my website at vortex-vps. When I entered in vps virtual panel I see the VPS status is Offline. I restarted VPS but status is still been offline and after that I contacted technical support from vortexvps.
Their support has responded after 2 days. The reason why was my VPS offline was a DDoS attack on my VPS. I leave you a picture of what they respond via e-mail.
Picture:
I got an impossible answer. Who will attack my VPS if I have not used never and nobody knows my VPS data except them and me.
After that, I immediately asked for my money back. I leave a picture of my e-mail.
Picture:
The answer I got back after two days. They said they do not return the money after 24 hours (Of course when I was waiting on their responses 2 days).
I leave a picture as proof.
Picture:
After that I have reported on paypal the whole event and I feel the need to share my experience with all of you. In any case, do not buy anything from vortex-vps becouse you can be fooled (tricked) in this way.
Best regards.
I wanted to share my experience with all, I believe that most would be helpful.
I bought a VPS from vortex-vps. After 5 minutes I received via e-mail information for VPS (VPS IP, Login, Root Password, Virtual Panel login etc...) I did absolutely nothing worked on VPS because I thought emigrate my website tomorrow day. I only entered once in the VPS virtual panel, that's all I did.
The next day in the afternoon I went to emigrate my website at vortex-vps. When I entered in vps virtual panel I see the VPS status is Offline. I restarted VPS but status is still been offline and after that I contacted technical support from vortexvps.
Their support has responded after 2 days. The reason why was my VPS offline was a DDoS attack on my VPS. I leave you a picture of what they respond via e-mail.
Picture:
Code:
http://www.zaslike.com/files/4wkgn990rod6as35gom9.jpg
I got an impossible answer. Who will attack my VPS if I have not used never and nobody knows my VPS data except them and me.
After that, I immediately asked for my money back. I leave a picture of my e-mail.
Picture:
Code:
http://www.zaslike.com/files/6x17kbt7sbtgk15u39ju.jpg
The answer I got back after two days. They said they do not return the money after 24 hours (Of course when I was waiting on their responses 2 days).
I leave a picture as proof.
Picture:
Code:
http://www.zaslike.com/files/c3g8p8b6uiw47rzhpv3f.jpg
After that I have reported on paypal the whole event and I feel the need to share my experience with all of you. In any case, do not buy anything from vortex-vps becouse you can be fooled (tricked) in this way.
Best regards.