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VidGuard.to - Discussion

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mtsDB said:
Pending payment for 3 days and I see that comparing with last month earnings are in half.
Stats page not working.
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Hello,

Can you please create a ticket on our service.

PS: We have added more payment methods. We have temporarily disable the BTC option since the fee is way too high and unstable.
 
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Sorry, but is there a graphical bug with the views? Because since yesterday not even 1 views have been counted and this thing has never happened, because the links are available on my site and my users have seen these files, so there should be several views as in the previous files, it is not possible that there are no it's not even a views, I myself looked at the files to check that they were working correctly and not even my views were calculated... could you check and solve it? I sent you a private message and waiting for your response. Thank you.
 
@VidGuard Hello friend, what has happened lately with your server, every day more errors and you do not give any notification of anything, now if I upload a file it takes several hours until it encodes them and while it is not encoded it does not let them play, now it also started a few days ago the download option fails.

I hope you can fix the problems because I really like your server and the quality of the videos it leaves, but for the moment I had to demote it in the player since all my users are complaining about the problems they have.
 
neutron21 said:
@VidGuard Hello friend, what has happened lately with your server, every day more errors and you do not give any notification of anything, now if I upload a file it takes several hours until it encodes them and while it is not encoded it does not let them play, now it also started a few days ago the download option fails.

I hope you can fix the problems because I really like your server and the quality of the videos it leaves, but for the moment I had to demote it in the player since all my users are complaining about the problems they have.
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Hello,

What kind of errors?. Create a ticket on our service, we will check your videos. Our servers are not that overloaded. We received no errors on our log.
 
Jinx92 said:
Sorry, but is there a graphical bug with the views? Because since yesterday not even 1 views have been counted and this thing has never happened, because the links are available on my site and my users have seen these files, so there should be several views as in the previous files, it is not possible that there are no it's not even a views, I myself looked at the files to check that they were working correctly and not even my views were calculated... could you check and solve it? I sent you a private message and waiting for your response. Thank you.
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@VidGuard I'm still waiting for a response because the view problem still persists on the files I upload...
 
Ajizu-sama said:
got this message while test your API, also want to know what is the limit uploading via API ?
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Can you create a ticket on our service?. Include the URL and the limit is 15GB.
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Jinx92 said:
@VidGuard I'm still waiting for a response because the view problem still persists on the files I upload...
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Create a ticket on our service, I'll forward it to our tech team.
 
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