Very Sorry DragonHost Clients

[Jamie Holle]

I am apologising to my DragonHost clients that have our Offshore | Shared Hosting packages.

It has come to my intention that payments you made have been sent to a wrong paypal address. Now this has caused some hassle with my side due to suspending your account's regarding this matter.

Our steps to follow this are rather simple.

1. Log into paypal cancel the payment to Jay.Holle@btinternet.com

2. Go here: http://dragonhost.org/billing/cart.php Select your package and register a new account.

3. Use coupon code "Xmas" to get 40% for the problems DragonHost has caused today.

4. Account's will be un-suspended once you have paid.

The promotion code applies to all the services that are bought from Value to Business.

Once again I am sorry about this.

Best Regards,
Jamie Holle

 

[PerMaFrOsT]

Its all fine now? Because i want to order...

 

[leechgames]

SO when i pay, i will still have the same website or i need to use my backup again?

 

[PerMaFrOsT]

Fix please:​

 

[leechgames]

This hosting looks like a scam from the beggining

 

[Jamie Holle]

No, Everything is fine sorry about the promotion I forgot to apply it to the packages. No all your hosting account's are fine all you have to do is create a new account and pay.

I just changed the promotions try it again. sorry about that.

 

[.:Raymond:.]

1. Log into paypal cancel the payment to Jay.Holle@btinternet.com

:facepalm: Payments can't be canceled if made to a valid paypal account already

 

[Jamie Holle]

Raymond your wrong, 7 of my clients have said they cancelled I even contacted Paypal themselves and even they confirmed that our clients need to just press cancel.

 

[IIjustinII]

This hosting looks like a scam from the beggining

WHAT ARE YOU TALKING ABOUT?
I have 3 orders there, 3 websites, he only had a little problem. but it is fixed now, everyone got a 40% discount!
this site is legit.
Nice support btw,
Fast reactions to tickets.
I'm happy that I host at DragonHost.org, Haven't seen any better webhosting companies in my whole life

 

[immu]

Coupon code for new guys/clients too?

EDIT:

Haven't seen any better webhosting companies in my whole life

OMG L0L Sure???

 

[Jamie Holle]

immu it does apply to new clients also due to the face there have been problems with the billing system for new users too.

 

[.:Raymond:.]

Raymond your wrong, 7 of my clients have said they cancelled I even contacted Paypal themselves and even they confirmed that our clients need to just press cancel.

:facepalm: I said if they make a payment to a valid paypal account. Since their is no paypal account registered with that email people can cancel.

 

[IIjustinII]

:facepalm: Payments can't be canceled if made to a valid paypal account already

I can Confirm that I have it Canceled Succesfully

 

[Tango]

So you entered the wrong paypal address in your WHMCS and then suspended people after they paid there invoices :facepalm:


Great host :P


You should be marking the invoices as paid not suspending

 

[M]

Thread closed.

Jamie - Point customers to this thread if they haven't already cancelled their payment to that paypal email address. It's very odd of you to use a PayPal email address that you don't have access to, you're dealing with money here!