Dear clients and customers ,
This is a inform for all of you , please take care of the servers you are into it , this servers are yours and not ours , this is a shared server with other clients you have , not abuse it and not make other actions that will harm it , yesterday there was a issue , a person which wrote here on topic and provided also fake comments was the main reason that we experienced the issue , of course he got moved , all clients problematic / abuse will be moved from now and on without any notification , the number of these people hopefully is very small but we must be protected all from those issues. Some writen that they not got answer to their tickets , when you post a ticket the staff is being informed for the situation and that why you see a message saying "In progress" , have patience and await the staff to reply you , by contacting us from this topic you only harm yourself and nothing more.
This topic is not support here , also let u know that this is a real offshore web hosting server , real dmca ignore and real respecting of your privacy , this is not like the rest you see on the market so when the servers are shared they will be some problems (like the DDos yesterday) , if someone not wants to have patience or coming for trouble this is not the place he should come.
We have also notifed that people that has been removed in past want to come back to our hosting , we want to say if they will be polite and if they want to have real work yes they are welcome back like we did a couple days later and we accepted a number of them , people that not want to be changed no they are not welcome. We will help anyone who needs helps with his website , also please follow our orders when you are talking with us , many people that their websites needs VPS start making trouble or those who are in VPS and needs dedicated got question why they need to upgrade and how their websites worked in other different services , not make trouble but respect like we do all in the team of UndergroundPrivate.com with you. We are not here to make marketing tricks like the most and provide you false infromations so you upgrade and we take the money (like most hosting providers does so) , you are free to go anywhere else you want when this time comes and we want to ask you kindly all because people that are not our clients asking us to fix issues on their current hosting providers and ask us to help them because they have not money to migrate to ask their provider to help them , we will do this to help but not ask to much times, we have given free services to some of you which you really needed after your old provider was making fun of you and talking bad for you .
Note that tickets everyday is on very high number and some days of the months they goes up to hundrend , with the Skype support assisting more request and on tickets you get everyday in minimum the best support and everytime fix on any of your problems , on the shared service which are in Russia location (they are 15 different shared servers) it has the less downtime you would find anywhere, we try to reduce those issues that all of those issues are coming from the clients , we are doing the best we can and you most of it respect them. From this post we would like to thank you all for this wonderfull words and your trust for our services , we keep gettings your support emails and Skype messages , we won't leave you alone like you not do to us all those times. They tried lot of times to take us down and stop the freedom of speech without any luck on it , we always will be online and we will be helping you all , you can check the post here and on VPS from the issues occured and everytime we was again back after the less minimum time , so it would be the best not bother us or our clients anymore.
We also want from here to say a big warm thanks to all staff members of the wjunction and for their great work they do , so we all here experience the best in the forum of wjuction.
If you need to contact our web hosting company you can do it with one of the following ways :
On our Skype id undergroundprivate or email undergroundprivate.com@outlook.com or please use the ticket system via contact us on our official website.
Thank you ,
Yours
UndergroundPrivate.com
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Added after 1 Day 6 Hours:
im about 12h down with no response from their part, im starting to wonder what got burned this time...
EDIT: Under control now
Hello Boomerman ,
Even if we answer you to the above reply let us answer to another reply , before couple of days you started complaining how you not got answer to the ticket and that you faced issues , let us infrom like you did in public that now 2 days constantly you are sending e-mails that causes huge load on the server , yesterday you have continued this without saying to you anything , today another emails send again by your service and you are doing nothing more than spamming , ticket has been opened and answered to you and we are still waiting from you to answer some hours , we want with this to inform people how they make abuse and complain for their issues , if ip's declared by a spam and goes to the additional listing it will be nothing more than useless regarding your issues and then you will make huge damage to the people. We have not terminated you that we should do since you are breaking the terms , even in another hosting provider you would be out not without any information regarding your remove , you was the 2nd main reason why on the date you complained network had issues , we all the times you made load we reduce it since there is monitoring by the team of UndergroundPrivate. Next time before posting non sense and if you are the reason think twice , this is very sad and not the others , also you was making in the past huge load again , this will be the final warning for you and all other which not want to respect normal things! From now and on we are not going to have anymore patience , we gave much and we get in back the thanks with fake posts of some people here , people that are coming for doing problems are not welcome , people that will respect all in UndergroundPrivate (when we say all staff and clients) are most welcome. This is how the real things are and not how it is writen next time write the full story and not what ever fits to you , next time before complain for the time of answer see the indication of under "Hold on" was setup in minutes and thats seem that the staff is notified.
If you need to contact our web hosting company you can do it with one of the following ways :
On our Skype id undergroundprivate or email undergroundprivate.com@outlook.com or please use the ticket system via contact us on our official website.
Thank you ,
Yours
UndergroundPrivate.com
