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Terafile.co / upload and earn – we do the rest! / Official support thread.

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AggreSSor said:
Terafile said:
Hi AggreSSor ,

This message means that your account was banned for violation of TOS by lumfile or terafile administrations.
Send me a PM with your details If you think that this was done by mistake.
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How could he be denied if I have nothing against you added?
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Hi AggreSSor,

Your acc. have been banned by lumfile admin and I don't know the reason. Now I can't help you because you don't have any files in your acc.

__________________
Added after 6 minutes:

wroser said:
100% Bugy file host em trying to lock my file for premium from last 1 week but fail
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Hi wroser,

I just change all your files status to 'premium' and didn't find any problems.

amoniac said:
Hi,i'm a lumfile member.Since lumfile became terafile,my acc could not change PAYMENT METHOD,AFFILIATE PLAN...
Pls check my PM and help me this issue.
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Hi amoniac,

Fixed

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Added after 1:

cantabro1982 said:
In my not paying me. Scam.
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Hi cantabro1982,

Send me your details in PM

Thanks

__________________
Added after 11 minutes:

Matijasevic said:
@Terafile

Check PM. Don't ignore it.
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Hi Matijasevic ,

Just answered in PM

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Added after 4 minutes:

maniakasl said:
2014-01-21 $35.48 WAITING
2014-01-15 $32.48 WAITING


This is old request PAYMENT VIA PayPal
When will the payment?
If you have any problems with payment via PP please be advised

User: maniakasl

Thank you
Click to expand...

Hi maniakasl,

Bug with a lumfile 'waiting payments' system was fixed. So your payout requests will be released asap.

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Added after 22 minutes:

linkinpark said:
terafile said:
hi spreex,

just answered you. Check your pm pls.

__________________
added after 2 minutes:



hi linkinpark,

ftp will be fixed soon.
Click to expand...



please fix as soos as possible and also generate links dont work fix please

and finally please reduce the waiting week to withdraw to 1 week at least 19 days for paying ur affilates is not good its too much


thanks
Click to expand...

FTP was fixed.
 
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please i need an answer , i PM you and no answer ,
i need explanation for these two status
in my original terafile account
popkingtera.jpg

why my collected money 14 $ and the avaialble only 9 $ ????

in my lumfile account , i collected 22 $ and i requested payout,

odem2lum.jpg

my request was cancelled and the available is only 0.7 $ . what is the problem ??
please do not ignore me .
 
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The export link button in the file manager does not work. I already selected files and click the export link button but nothing occurred. Please fix it.
 
Please give me an answer about the old earning from lumfire, please check and answer me. I want to request payout. Thanks
My account is luckyvn2. Thanks Terafire
 
first , you did not answer me before , so how should i know that is your funds not available now ?
second , you didnt answer my 2nd question , i collected 14 $ and only 9 $ available to withdraw amd in lumfile account i collected 22 $ and only 0.7 $ available to withdraw , how ???
 
I'm paid to 06/02/2014
d0810f5bdfbe50e2bcd52e387d705c83.png

So, why my sale from 07/02/2014 to 17/02/2014 is not added to available to withdraw???. You said that after 14 days funds will be added to available to withdraw.
9be9a928ed4b077f0d38ed4b49047769.png

cf7cbe318fdaa5b3a737b709edad451a.png


Username: kiemtien001
 
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