@SakarRaj
But my account was never suspended ,I am just worried after reading your reply in a post somewhere on Wjunction that you will forward DMCA notices to clients & accounts suspension etc...but then how could you say "It was a mistake done by one of the Level 1 Abuse Support member." as my account was never suspended :o
Is it a generic answer ?
2nd, 90% abuse reports are resolved, what you mean by that ? What is the assurance that one's account won't fall in the remaining 10% and get suspended ? What is your criteria of forwarding complaints to customer ?
Thank you.