I will buy servers (2+ and more) for my VIP services from RapidSpeeds, cuz OVH's out going speeds its not enough for me since June 2010. But i saw very bad support:
*I was send 2 mail - Any answers yet in 10 days
*I was Send 2 PM in this forum - Any answers yet in 6 days
*I saw some smilar topics from original Rapidspeeds forums:
http://rapidspeeds.com/Forum/viewtopic.php?f=4&t=131&sid=dd60d6963f8c4b2bab3d6cddf694c667
"Post subject: NO SUPPORT - 24/7/365 Yeah RIGHT !!! PostPosted: Mon Nov 01, 2010 3:23 pm Joined: Fri Jul 02, 2010 8:31 am Posts: 5 A catalogue of NON 24/7/365 Support ... Support tickets not answered for 7 days then closed mysteriously Support queries PM ignored Support message via IM ignored Support emails sent to sales &
admin@rapidspeeds.com ignored Message posted to this forum deleted Finally I left a message on your Orange Answerphone from the customer service number given in the Paypal transactions. I am an irrate customer paying for a server that I cannot access nor use anything but FTP for 7 days ... Maybe you should concentrate on your exsiting customers issues than touting for more custom! Regards, A. Wilson A pissed off customer !!! "
and another custommers message:
"Jboo Post subject: Re: NO SUPPORT - 24/7/365 Yeah RIGHT !!! PostPosted: Tue Nov 02, 2010 2:52 pm Joined: Thu Oct 21, 2010 2:11 am Posts: 11 i posted something similar yesterday and my post was deleted, I cant do anything from my side because Ive lost all connection to my server and I need os reinstall ASAP and that cant be fixed from my side. PM's have been ignored, why????" Price is not big deal if u receive shitly service...