Im sure the account has been hacked by someone cause when he first tried to login he got " account found incorrect password" wich means the account wasnt really closed only password changed.
Than the person who hacked the account has probabily used a php mailer and has send that fake email just to make sure he wont contact rapidshare.
If he contacts rapidshare and has the payment proof he will get the account back.
Than the person who hacked the account has probabily used a php mailer and has send that fake email just to make sure he wont contact rapidshare.
If he contacts rapidshare and has the payment proof he will get the account back.