Novafile.com - Premium subscription renewal...

[silentium]

Hi everyone,

My 30 days premium subscription was renewed without any request from me. Can someone help?

Regards.

 

[Ustad007]

wrong section post ..

 

[silentium]

I'm sorry... which is the correct one?

 

[Mostarac]

that is option to autorenew acc every 30 days from your CreditCard or Paypal

 

[silentium]

Is it an option i can change on my profile page on their site?
I couldn't find anything like that...

 

[Forlan]

http://novafile.com/faq.html

Point 9.
How can I cancel my premium account renewal subscription?

To cancel your premium account renewal subscription you also need to contact our support team. Please send your request to support@novafile.com with Subject "Cancel Subscription".

 

[silentium]

I've already sent an email there, but still haven't received any answer. Thank you anyway.

 

[Leroy]

Novafile = former ORON! Same owners. So don't expect any answers from them. They actually have other problems

 

[silentium]

I think I solved.
Anyway, it's disappointing because their service works good... at least for me.