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Net Direckt Down

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Glenn

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2010
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Hello, Unfortunately
Our beloved offshore datacenter Net Direkt seems to be down. :P
All of their servers seem to be down.

Well, there is nothing wrong with our servers,
they are running fine
But there has been some network outage
and thts the reason, we are not able to connect to it.

No need to worry or panic.
The ND people know about it and they are working on it
to get it resolved asap.

If i Get any further notification from them,
i will keep you posted.

PS: Please dont email and trouble them , as said, they are aware of it and they are
working on it :)




Update From Net Direkt on this issue


Hi Glenn,

one of our Upstreams Router yestderday just stalled. No Out-of-Band access or remote access was accessible anymore not on the Active nor on the Standby Supervisor. Quite interresting, Transport Vlans were working fine in the meanwhile but the routing engine has failed completly. The router needs to be rebooted. As this was out of our Scope and there router is not located withinside our DC we where unable to react faster to get situation resolved much quicker.

10mins after the router has rebooted the BGP Session did come back and everything has worked as before.

We are already in Progress to add Cappacity to our Network via add. Providers and i hope we will do have add. 20G added by today. We still apologize for the outage and we will do our best to let this not happen again

Mit freundlichen Grüßen / Best regards,
Simon Roehl
Click to expand...
 
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NetDirekt is down from my home (Singapore) but works fine from my server in Netherlands:

[root@neptune ~]# tracert netdirekt.de
traceroute to netdirekt.de (217.20.112.80), 30 hops max, 40 byte packets
1 gateway.servedome.com (94.228.216.129) 0.230 ms 0.246 ms 0.279 ms
2 de-cix01.fra3.gatewayrouter.net (80.81.192.147) 7.753 ms 7.755 ms 8.140 ms
3 10.255.0.182 (10.255.0.182) 7.823 ms 7.823 ms 7.981 ms
4 ad150.unix-server.com (217.20.112.80) 8.880 ms 8.882 ms 8.881 ms
[root@neptune ~]#

[root@neptune ~]# ping -c4 netdirekt.de
PING netdirekt.de (217.20.112.80) 56(84) bytes of data.
64 bytes from ad150.unix-server.com (217.20.112.80): icmp_seq=1 ttl=60 time=8.59 ms
64 bytes from ad150.unix-server.com (217.20.112.80): icmp_seq=2 ttl=60 time=8.35 ms
64 bytes from ad150.unix-server.com (217.20.112.80): icmp_seq=3 ttl=60 time=8.55 ms
64 bytes from ad150.unix-server.com (217.20.112.80): icmp_seq=4 ttl=60 time=8.56 ms

--- netdirekt.de ping statistics ---
4 packets transmitted, 4 received, 0% packet loss, time 3003ms
rtt min/avg/max/mdev = 8.359/8.518/8.591/0.092 ms
[root@neptune ~]#
 
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