Well unfortunately they have their Whois protected. However you can try to send an email to their Whois email and it would get forwarded to their real email address.
I was very angry, my dedicated server down no more than 20 hours dealing with, I wrote a lot of mailboxes do not have a reply to me, and no one answered the phone.
My server has been offline more than 21 hours, I tried many methods are unable to contact you, and you did not respond to me, you call no one answered.
they have down time and their site is still down is is about 24H
my dedicated is down and they does not respond email address and pickup the phone.
whyyyyyyy???!!!
is there any way to i give my backup from lease web(
look
==================
Dear customer,
I am very sorry but I can not provide any support unless you are
our direct customer. Even with a given root password I am not legally
allowed to take any actions. I am truly sorry about that.
--
Mit freundlichen Grüßen, kind regards
Kai Dölter
In a month before I moved from the United States to their company, and the last time I interrupt the server more than 48 hours, originally I consider this month to move, but unfortunately too late, I now had to return to the United States, but many customers don't server exist, including data and documents are a month ago, my loss is very big.
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