How many total slots you have on the motherboard? Because you might need to insert CREAM in the empty slot. BTW, if you didn't know the CREAM is a FAKE RAM stick.
ok first of all, get rid of vista, replace it with 7, or go back to xp.
Now, you could try the following: Start->Run-> type in msconfig -> boot tab -> advanced options -> check the maximum memory box and set it to 2000
reboot
When you put in the ram did the computer bios say the configuration has recently changed and more ram was found ?
If not then it is not installed correctly some older laptops can not run more than 1 GB of ram.
If you have two pin slots it could be for 512MB a piece possibly
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