knownsrv downtime + 5 hours !

[sickboy]

NL-V1 -> shared hosting plan.

I cant access my website. I tried to ping using just-ping which sends requests from all over the world and cant it cant resolve host. (Unknown host).

I send a support ticket like 6 hours ago when I notices my sites we down.
Still no reply so I opened another ticket !

This is not the first time it happens. The first week I bought the service (1 month and 10 days ago aprox), the site was going up and down, very unstable. Then the speed was good, the site was loading fast until today when Im facing +6 hours of downtime.

Anyone has the same problem ?

 

[Kruno]

Hello,

It's been fixed. Sorry for the inconvenience.

 

[accyuklad]

upgrade to vps if you dont want downtime

 

[nEw_boY]

You`ve got your reply in 6 minutes when you were not able to get reply in 6 hrs at knwnsrv.

WJ rocks <3

 

[Kruno]

upgrade to vps if you dont want downtime

What he said. You are in a shared environment, when someone get DDoS'd you get effecte, when someone abuses the I/O, you get effected. When you host what you host, it's not possible to get 100% uptime, especially in a shared environment.

*Issue fixed, thread reported*

 

[itmees]

indeed, im using knownsrv vps and I havent noticed any downtime lately. so, vps is way to go if you want stability and good uptime

 

[rahult]

upgrade to vps if you dont want downtime

Yes agreed. A VPS should have less downtime.

 

[Kruno]

You`ve got your reply in 6 minutes when you were not able to get reply in 6 hrs at knwnsrv.

WJ rocks <3

It has nothing to do with WJ. It's about time zones.

 

[sickboy]

accyuklad, theres no need to upgrade to a vps. My site is only 600 uniques a day. Besides I can tell you that I have experienced more downtimes with vps from other "well known providers" than with knownsrv shared hosting !

 

[rahult]

accyuklad, theres no need to upgrade to a vps. My site is only 600 uniques a day. Besides I can tell you that I have experienced more downtimes with vps from other "well known providers" than with knownsrv shared hosting !

In particular cases shared hosting accounts can provide more uptime than a VPS. It depends greatly.....

 

[sickboy]

@rahult -> It depends on the provider. We all know that many companies oversell their servers in all means.


By the way Krun!x, thanks for solving my problem !

 

[Kruno]

In particular cases shared hosting accounts can provide more uptime than a VPS. It depends greatly.....

Care to elaborate? I have been managing/running both for years, I'm speaking from experience.

accyuklad, theres no need to upgrade to a vps. My site is only 600 uniques a day. Besides I can tell you that I have experienced more downtimes with vps from other "well known providers" than with knownsrv shared hosting !

Well, VPS Nodes are more stable unless it's poorly configured. If you have better uptime with our shared, it's sad.

 

[onel0ve]

i am using knownsrv server last 2month never get an single sec downtime .
knownsrv Rockz

 

[accyuklad]

hostrail vps are the worst providers my vps was great for 2weeks then started getting down nearly everyday so i got fed up

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Added after 16 minutes:

but some providers do give you abit of downtime like 5min but who cares but if its like hours like hostrail then you going to get annoyed