Other KapHosting.net - 1 Gbps, Unmetered, RDP from $29.95/month (USA, NL)
- Thread starter LEVAC109
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Hello,
I have answered your ticket.
Hello,
Thats a fake error, you can ignore it.
Despite of the error we still receive your tickets.
Thank you
Hello,
As mentioned in the Email, if you open the ticket on buywindowsvps.com you can get a quicker reply.
Please note, we wont tolerate any abusive language over here, Take it as a warning. Next Time if we find such abusive language, you will be out from our servers without any refund being Granted.
Thank you for your understanding.
Hello Rishabh and Dj.IcE,
Premium RDPs will continue to run as they are running.
So you need not worry about it.
Thank you
Hello,
I would have been Glad to offer you a Demo account,
But recently we stopped offering demo accounts and instead can offer you a 24 Hours Refund Guarantee.
If you are not satisfied you can ask for a refund within the 24 hours.
Thank you
Iam The Best
Active Member
Demo US??
or NL?
Waiting in PM.
Thanks!
or NL?
Waiting in PM.
Thanks!
tangerfes007
Active Member
logitec100
Active Member
wtf ??? P01 error to enter,server fell down?
View Ticket #344941
please answer me to Ticket
View Ticket #344941
please answer me to Ticket
If its a CLAIM or even a DISPUTE, this is an INTANGIBLE item, glenn is going to win this.
This is totally rude if i am not wrong, this is like pulling money.
If he needs a refund, why dont you refund him right away instead of pulling it this far.
Just my 2 cents on this issue.
This is totally rude if i am not wrong, this is like pulling money.
If he needs a refund, why dont you refund him right away instead of pulling it this far.
Just my 2 cents on this issue.
Exactly, If you need a refund, why not be Polite and ask for it ?
Why do you have to file a dispute and them escalate to a claim before we respond to it ? Thats Rude, its like if we are cheating him.
Also, He is not Entitled to get a refund since he is been using the server from past one week and he knows about it thats the reason he filed a dispute .
And anyways thanks for your 2 cents ..
logitec100
Active Member
.:KnowinGlenn:.
is web hosting? a friend needs
sells web hosting I tell my friend
thank you very much
is web hosting? a friend needs
sells web hosting I tell my friend
thank you very much
I'm customer of Levac's RDP with 16 days downtime back in March.
Then .:KnowinGlenn:. took over Levac's business and offered this Premium USA RDP on premium price. I knew his own RDPs are cheaper and specifications are better, so I assumed that "Premium" means fast and reliable, with less users per server, and perhaps Levac still in charge of tech department.
I ordered the RDP on 08/04/2011 11:20. Instant setup, means you got your login details immediately. So far so good. 08/04/2011 12:32 I requested installation of essential programs. Without them RDP is useless to me. Got reply 2 days later, on 10/04/2011 00:43. Because I wasn't able to use the server for 2 days I missed my chance to request refund according their 24 hours return policy. That's OK, I didn't want refund, I wanted Levac's renown quality. But not all programs I requested were installed. So another tickets exchage followed. Finally I got the server in working condition 3 days after I got my login details. OK, money time finally, I was thinking. For the next 2 days I was the only user on this server. I was somehow disappointed of server perfomance though, especially compared to Levac's RDP superb perfomance, and with 10 more active users on Levac's RDP. Again here on this RDP I was alone. Not for long - 2 days later more users started to use the server - 2 or 3 active users at the same time. And then real problems started. 12/04/2011 02:39 Ticket ID: 695221 - Server is extremely slow - it takes 10 minutes to unrar 5MB file. The answer 21 hours later 12/04/2011 23:40 - Do you have the same problems? You bet I did. 14/04/2011 03:25 it takes 16 minutes to rar 700 MB file with 1 Winrar instance on Store settings. Actually it was much worse. Server was totally unusable. I posted screenshots here in this thread, you can check them out - I'm user Chris01 on the screenshot. No reply from their support, so I requested cancellation and refund: 14/04/2011 05:30 - Cancellation request.
Nothing improved, again I'm trying to reach support: 14/04/2011 10:45 [Ticket ID: 781745] Hi, I'm Chris01 on 184.***.**.18, rar speed slow
You want to know what the answer was? Here it is: "Please think technically over it."
Then .:KnowinGlenn:. responded to my post in this thread - not to fix the server problem, but to scold me for my abusive language. Please note that this abusive language was pointed towards me, not anybody else - I'm saying that I'm stupid! But of course .:KnowinGlenn:. was right - nobody should use abusive language, cold facts only.
So that's my story. You judge for yourself.
PS I have screenshots and I can prove every timing mentioned here. I can prove every ticket too.
.:KnowinGlenn:.
Please kindly refund me. I used your service effectively for 2 days.
Then .:KnowinGlenn:. took over Levac's business and offered this Premium USA RDP on premium price. I knew his own RDPs are cheaper and specifications are better, so I assumed that "Premium" means fast and reliable, with less users per server, and perhaps Levac still in charge of tech department.
I ordered the RDP on 08/04/2011 11:20. Instant setup, means you got your login details immediately. So far so good. 08/04/2011 12:32 I requested installation of essential programs. Without them RDP is useless to me. Got reply 2 days later, on 10/04/2011 00:43. Because I wasn't able to use the server for 2 days I missed my chance to request refund according their 24 hours return policy. That's OK, I didn't want refund, I wanted Levac's renown quality. But not all programs I requested were installed. So another tickets exchage followed. Finally I got the server in working condition 3 days after I got my login details. OK, money time finally, I was thinking. For the next 2 days I was the only user on this server. I was somehow disappointed of server perfomance though, especially compared to Levac's RDP superb perfomance, and with 10 more active users on Levac's RDP. Again here on this RDP I was alone. Not for long - 2 days later more users started to use the server - 2 or 3 active users at the same time. And then real problems started. 12/04/2011 02:39 Ticket ID: 695221 - Server is extremely slow - it takes 10 minutes to unrar 5MB file. The answer 21 hours later 12/04/2011 23:40 - Do you have the same problems? You bet I did. 14/04/2011 03:25 it takes 16 minutes to rar 700 MB file with 1 Winrar instance on Store settings. Actually it was much worse. Server was totally unusable. I posted screenshots here in this thread, you can check them out - I'm user Chris01 on the screenshot. No reply from their support, so I requested cancellation and refund: 14/04/2011 05:30 - Cancellation request.
Nothing improved, again I'm trying to reach support: 14/04/2011 10:45 [Ticket ID: 781745] Hi, I'm Chris01 on 184.***.**.18, rar speed slow
You want to know what the answer was? Here it is: "Please think technically over it."
Then .:KnowinGlenn:. responded to my post in this thread - not to fix the server problem, but to scold me for my abusive language. Please note that this abusive language was pointed towards me, not anybody else - I'm saying that I'm stupid! But of course .:KnowinGlenn:. was right - nobody should use abusive language, cold facts only.
So that's my story. You judge for yourself.
PS I have screenshots and I can prove every timing mentioned here. I can prove every ticket too.
.:KnowinGlenn:.
Please kindly refund me. I used your service effectively for 2 days.
@ Kovic
I dont see the need for such huge explanation, so I wont read it.
My Point was, If you wanted a Refund you could have asked it politely.
There was no need to file a dispute and to add, you escalated it to a claim without our reply.
So now let Paypal Deal.
I dont see the need for such huge explanation, so I wont read it.
My Point was, If you wanted a Refund you could have asked it politely.
There was no need to file a dispute and to add, you escalated it to a claim without our reply.
So now let Paypal Deal.
KnowinGlenn will refund if you ask him in the first place, he refunded me once, as a matter of fact... I kind of regretted for asking the refund coz the RDA wasn't that bad.
Now that you filed a dispute, you should let Paypal deal it for you, if you win you will get a refund and if you lose then you lose you money, end of story.
Now that you filed a dispute, you should let Paypal deal it for you, if you win you will get a refund and if you lose then you lose you money, end of story.
I asked for refund, in his customer area. I didn't want to post negatives here. I'm serious uploader and I'm here to stay, not a single day script kid. Actually I was too kind and polite.
So now I escalated my dispute with PayPal to claim.
Of course I'll get my money from PayPal, not from .:KnowinGlenn:.
And of course .:KnowinGlenn:. will be out of business with PayPal after they confirm he's a scammer.
So be it.
This page is closed to me.
So now I escalated my dispute with PayPal to claim.
Of course I'll get my money from PayPal, not from .:KnowinGlenn:.
And of course .:KnowinGlenn:. will be out of business with PayPal after they confirm he's a scammer.
So be it.
This page is closed to me.
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