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I hate WrzHosts..

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iL <

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Okay. so probably wrong section, but I just hate WrzHosts. I've seen that people around Wjunction like it. I'm gonna give it straight! I've recently had a VPS with them, they are hopeless. First off, they installed cPanel wrong, so I had to get my mate who works for another host to fix it. Secondly, I had trouble registering custom nameservers, so I asked them nicely if they could do it for me, they said yes. A day or two later I still haven't heard back from them, so I asked what's going on, you know? They said they would do it. Thirdly, they install everything shitly. Apache, cPanel etc.
I had many other small but painful problems with them, and I looked on their homepage and it had one of their VPS's for a price that was the same price I was paying ($39.95 or so/m.o), but it was a better VPS, so I ask them about it, and they say it's because they haven't updated it, very unprofessional and unorganized, correct? Correct. So I request to get the VPS advertised for the advertised price, and they wouldn't. SO I requested a refund as I found a way better deal with a more reliable host (www.servedome.com), It took around 4 days for a Refund, and in the end they done it incorrectly and got my CC canceled because my bank thought someone was using it as fraud! (I just ignored the CC and refund issue, as it's not worth it)

- There's my rant on WrzHosts!
http://www.wrzhost.net/
 
38 comments
Wait, so did you or did you not get a refund?

I am sorry for all the problems you've had with them, but at least they were decent enough to give you a refund.
 
iL < said:
I didn't get a refund. they stuffed around and my bank canceled my CC and accused me of fraud.
Click to expand...

Was it past 7 days?

If you paid with credit card, your bank wouldn't "cancel" for fraud, you can charge back.
I believe credit cards allow you to charge back up to 3 months after purchasing items.

Talk to your bank, if it's the story, but don't blame wrzhost for getting it canceled, I'm sure it wasn't their fault. But then again i'm not them so I wouldn't know.

If you could provide more proof about what exactly happened, such as support ticket, emails, screenshots, etc, it would be better for people to believe your story. (not saying that you are lying!).

Good luck with all this and I hope you find another host that does not cause you problems.
 
No it was around 5 days, they said they refunded it but they didn't.
And im not worried about my card getting canceled. as I explained it to my bank and they understood, and replaced my credit card.
 
Exactly, there service is bullshit, Had them for a few months and there servers up time is horrible. If I was you I'll switch they wont even give you the database even if your monthly subscription is up, They'll ask you to pay for another month so you can get the database backup. Which I think is totally Bullshit.
 
Hav0c said:
Exactly, there service is bullshit, Had them for a few months and there servers up time is horrible. If I was you I'll switch they wont even give you the database even if your monthly subscription is up, They'll ask you to pay for another month so you can get the database backup. Which I think is totally Bullshit.
Click to expand...

There are many reasons for doing that. So it's not always bullshit.

iL < said:
No it was around 5 days, they said they refunded it but they didn't.
And im not worried about my card getting canceled. as I explained it to my bank and they understood, and replaced my credit card.
Click to expand...


Then what you stated is wrong. you made it seem like wrzhost did something to get your CC canceled, when you canceled it yourself.
It's a bit confusing. But just call your bank and you'll get it all fixed.
 
Sandino said:
There are many reasons for doing that. So it's not always bullshit.
Click to expand...

No i dont guess if a host cant even register nameservers for a client or just do a basic setup is not a good host if the server technician in wrzhost is not able to install cpanel correctly then how are the good in any ways . Its my opinion WRZHost sucks both in support and management .Yeah if u ask 3 years ago then WRzhost is awesome as Tippie really knew want clients wanted
 
just for your information they where busy fixing another one of the servers that went down im sure they will get back to you but understand they don't just have you they have other clients to. no i don't work with them but i do have a website hosted with them and not had any problems so far what so ever and i have done many transactions with one of the owners to so they can't be scammers i just did a $75 transaction the other night and bought a few spare domains one of the owners had
 
TBH I don't have a clue, but this is the 9898798797974848^infinity topic about how shitty WRZHost is, I'd stay away.

No offense to anybody.
 
iL < said:
I didn't get a refund. they stuffed around and my bank canceled my CC and accused me of fraud.
Click to expand...

Huh? That's not true - we only accept paypal or moneybookers - you would've opened a claim with them.

This is just another try to get us down thread (more than likely by another host).

We always honer our money back offer regardless, there are many people who can vouch for us (even unhappy customers).

I would like to see all ticket logs, order invoices and paypal or money transaction numbers you have with the wrzhost staff to support your allegations.

But I can tell from your first post and second that this isn't true.
So congratulations!
 
They just need a sys admin who knows what he's doing. Their VPS service is decent if can manage the VPS yourself though.
 
My experience with WRZHost has always been good. I'm pretty sure they wouldent hold on to the chump change you used to pay for your server, that is, if you "arent some other host" trying to bring down there rep :P
 
Are WRZhost's VPS advertised as 'managed'? If not, then you suppose to do everything yourself and be thankfuil for any help (even if they f*ck up).
 
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