Hi all,
I bought a Rapidshare account from a guy on Saturday last. He gave me the login details + the email associated with the account. When I returned home, I could still login into the account meaning that he did not change the login details between the period I left him and travelled back home. When I returned home, I login into the account using the details he provided and I changed the email address to the account. Then I changed the password to the account.
However, on Wednesday last, I tried login into the account but I was shocked when it said wrong login details! Hence, I quickly used the "Forgot your password?" feature of Rapidshare and entered my email address to ask Rapidshare to send me the login details to the email address of my Rapidshare account.
To my disgust it said: "ERROR: No accounts found". Obviously, the account login details and the email associated with the account has been changed by someone.
Now I have a question: How can someone log into a Rapidshare account without having the login details to the Rapidshare account or the access to the email address of the Rapidshare account? Only if someone has either of these information will the person be able to access the account and change the account details. Or did Rapidshare change these account details?
I sent an email to Rapidshare to tell them that my account login details have been changed and that I have no more access to it. I also gave them my account details to prove that the account was mine like account username, account ID, Public ID, creation date of account, email address of account, the date until when the account is active etc
Unfortunately, they replied me with the following message:
====================================================================================================================================
Dear Customer,
unfortunately, the available information does not allow us to identify any account as yours yet.
If you have paid via credit card, please send us the transaction-ID (mbo#1234567890) or the order ID (gco#1234567890) which was sent to you by email
when you made the payment.
Please include the information in your message text and do not send it as an attachment. Thank you.
Best regards
======================================================================================================================================
Now, I bought this cash from a guy who has accumulated Rapids over time and I have no order ID! How am I supposed to prove to them that the account is mine?
I badly need to prove to them that the account is mine so that they tell me what happened to the account. Because clearly, I just cannot accept that suddenly, I no more have access to my Rapidshare account after paying for it.
Thanks for reading
Regards
I bought a Rapidshare account from a guy on Saturday last. He gave me the login details + the email associated with the account. When I returned home, I could still login into the account meaning that he did not change the login details between the period I left him and travelled back home. When I returned home, I login into the account using the details he provided and I changed the email address to the account. Then I changed the password to the account.
However, on Wednesday last, I tried login into the account but I was shocked when it said wrong login details! Hence, I quickly used the "Forgot your password?" feature of Rapidshare and entered my email address to ask Rapidshare to send me the login details to the email address of my Rapidshare account.
To my disgust it said: "ERROR: No accounts found". Obviously, the account login details and the email associated with the account has been changed by someone.
Now I have a question: How can someone log into a Rapidshare account without having the login details to the Rapidshare account or the access to the email address of the Rapidshare account? Only if someone has either of these information will the person be able to access the account and change the account details. Or did Rapidshare change these account details?
I sent an email to Rapidshare to tell them that my account login details have been changed and that I have no more access to it. I also gave them my account details to prove that the account was mine like account username, account ID, Public ID, creation date of account, email address of account, the date until when the account is active etc
Unfortunately, they replied me with the following message:
====================================================================================================================================
Dear Customer,
unfortunately, the available information does not allow us to identify any account as yours yet.
If you have paid via credit card, please send us the transaction-ID (mbo#1234567890) or the order ID (gco#1234567890) which was sent to you by email
when you made the payment.
Please include the information in your message text and do not send it as an attachment. Thank you.
Best regards
======================================================================================================================================
Now, I bought this cash from a guy who has accumulated Rapids over time and I have no order ID! How am I supposed to prove to them that the account is mine?
I badly need to prove to them that the account is mine so that they tell me what happened to the account. Because clearly, I just cannot accept that suddenly, I no more have access to my Rapidshare account after paying for it.
Thanks for reading
Regards