hey all, I just want to know how much this happens in the industry and if anyone else has had such bad experiences with hosts as I have.
So here is the story, I found a host that was advertising on this forum and they seemed pretty good. I won't say the name because I don't know if I am allowed too but I would love to name and shame at this point. So 4 - 5 months goes by an it has been pretty good, except one this. I asked for an upgrade an it just never happened.
So about two weeks ago I tried to visit the one website hosted on this server an it was down, Kloxo was down an everything. I check to see if I had outstanding bills... nothing. So I submitted a ticket saying it was down. They replied saying they are updating IPs an they will be down for a short time. Well it would have been nice if you told me... so two weeks has gone an still no communication, no website but oh they have time to bill me for the month.
Anyone else get this kinda shit?
So here is the story, I found a host that was advertising on this forum and they seemed pretty good. I won't say the name because I don't know if I am allowed too but I would love to name and shame at this point. So 4 - 5 months goes by an it has been pretty good, except one this. I asked for an upgrade an it just never happened.
So about two weeks ago I tried to visit the one website hosted on this server an it was down, Kloxo was down an everything. I check to see if I had outstanding bills... nothing. So I submitted a ticket saying it was down. They replied saying they are updating IPs an they will be down for a short time. Well it would have been nice if you told me... so two weeks has gone an still no communication, no website but oh they have time to bill me for the month.
Anyone else get this kinda shit?