Exactly the same problem I have, I wrote to the admin 3 weeks ago, until today it has not been fixed and you do not get an answer.
@KatFile If you offer a support thread, why don't you answer users?
It's just not professional and not fair to users. But then sending promotional email for Shorten.sh to the ClipWatching users, I think it's really a strange way.
You actually have a really good host, why don't you address the concerns of the users and fix the basic problems?
Hello, any sign of life ??