We have some news for our community. We are very surprised by it, and we think you will be too. (It's bad news)
We have multiple file servers, with 2 different hosting companies (for reliability).
On all of our file servers, we have lost 1 or many hard drives. What this means is that our hard drive performance is at ~30% of what it should be.
Now, what that means for our community, is that:
1) Downloads still work great.
2) Uploads are extremely slow
3) Uploads cause everything on our site to go slow during this situation
We have 2 options to handle this situation.
1) We can leave all servers online, continuing to deliver downloads with no problem. This option will allow for you to continue to accumulate downloads, but it will take even longer for the uploads to return.
2) We can temporarily take each server offline, 1 by 1 and allow the hard drives to be replaced. This option will stop downloads for 12-24 hours on each of our servers. Only some downloads will be available at certain times. However, uploads will return much much faster.
Can you help us out? This is not a good situation for us, or for you and we would like to hear your input. We are in communication with the datacenter to see if the hard drive reliability can be improved, but we still need to make a decision about what we should do.
What do you think?
Our preference is option 1. We like this option because it allows everyone to benefit in some way. The downloaders can continue downloading, and the uploaders can continue collecting downloads for their links.
The reason we are asking everyone is because maybe there is an overwhelming option to do option 2. If there is another opinion about what is best, we are flexible.