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tinhead said:
My site is back online, but I still cannot access cpanel, as when I try it redirects me to https://sapphiron.boxslots.com:2083/ which is offline hope that they fix this issue soon
Click to expand...

It redirects there coz the hostname you've put as sapphiron.boxslots.com.
change the hostname?

If you want to know the current hostname, SSH this --> $ hostname

or there's an other way to access cpanel, https://SERVERIP:2083/

still if it doesn't work, there's one more way :p

Login to WHM ( https://SERVERIP:2087/ ) > Account Information > List Accounts > choose the domain you wish to access Cpanel (Click on the Cpanel ICON)

sorry if my post makes you confused, I was just trying to help you mate :p

EDIT: AM I WRONG :|
 
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As mentioned earlier downtime was due to a mass issue with the domain registrar which was out of our control although i wish it wasn't we will be taking actions to prevent such issues in the future.
 
newuploader said:
It redirects there coz the hostname you've put as sapphiron.boxslots.com.
change the hostname?

If you want to know the current hostname, SSH this --> $ hostname

or there's an other way to access cpanel, https://SERVERIP:2083/

still if it doesn't work, there's one more way :p

Login to WHM ( https://SERVERIP:2087/ ) > Account Information > List Accounts > choose the domain you wish to access Cpanel (Click on the Cpanel ICON)

sorry if my post makes you confused, I was just trying to help you mate :p

EDIT: AM I WRONG :|
Click to expand...

boxslots and saffron are among the best in this forum.are was listening to customers and try to solve problems quickly. I work with them for months is no big problem.boxslots Team is very good!

thanks
 
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AGAIN.

There is nothing to be beware of, IF you have any issues use our support system.

If you have any problems, do not post here. It will only delay the help.
 
Bharat, Who are you? :S

Are you supporter staff @ Boxlots? or just Boxslots fan :sun:

Please add boxslots in your signature or in website lists...by adding it we can understand that you are real staff:)
 
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ThumperTM said:
Bharat, Who are you? :S

Are you supporter staff @ Boxlots? or just Boxslots fan :sun:

Please add boxslots in your signature or in website lists...by adding it we can understand that you are real staff:)
Click to expand...

Hehe :) am hidden staff :)) , nvm added boxslots to site list :P
 
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