123Systems hosting review

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serve514

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2011
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I signed up here just to warn you guys of 123systems. This looks like a great community to hang out in and I will be posting here and there.

I recently purchased a vps hosting account from 123systems.net, and everything was going smooth for the first few days. After then, I had my game server (Minecraft) with 10 users on a 2 GB RAM high end VPS and it started lagging. Disk I/O has dropped to 20 MB/s, which is suppose to get 200-400 MB/s. The CEO (Andrew) was very aggressive and rude to me, and never admitted his wrong-doing.



They started to ignore my support tickets, I have a support request for 4 days without any response as of now.



Overall, Horrible Downtime, Horrible Support, Horrible Performance, and Horrible Attitude. Steer away from 123Systems.net
 
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May I ask which plan you were on?

EDIT: Ok, just re-read that you had 2GB. I really don't see how they could guarantee you 200-400MB/s on the disks on that sort of plan especially since they're a budget provider. Make sure you look for a company that can provide you with a decent CPU limit as well, you generally get what you pay for!

Kind Regards,
Bret
 
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EXACT same thing just happened to me. Everything was great then it went to shit. They said there is network issues but I'm doubting they'll be resolved.
 
A customer can bear downtime but support should be best for a customer that will reduce customer's frustration. Sad to know that you had a bad experience with them. Wish you best of luck with your new host.
 
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