The website is up now. Sorry for any inconvenience. Somebody ddosed our website and it was on an unprotected server. We have moved it on a protected server and it taked a while for nameservers to propagate. Everything's fine now and the website can't be affected anymore by DDoS attacks.
@webjoe: If only part of clients are unable to connect to the VPS, most likely it's a problem with route/path to/from the vps to/from the client. That's why we need a traceroute to the vps from an affected client. About the bandwidth, it is UNMETERED. This means we don't METER the bandwidth =...
@webjoe: i have checked this ticket with our staff. we have checked your vps status. it is true it was offline for couple minutes, not being accessible via solusvm, because one of the clients having a vps on the same node, was sending ddos from his VPS. we have suspended it and everything went...
hello webjoe. can i have a ticket id of yours? your affirmation that responses taked more than 1 day to arrive is not true. we have specific internal rules with our support staff to not have tickets updated more than 12 hours before a staff answer. tickets response can be delayed if you update...
@ancientalex; Leray : We are able to block up to 400Gbps attacks, using personalized mitigation solution based on Riorey and IDS. Bulk protection is provided by Voxility's cloud filtering solution. Any attack that pass their filtering solution is blocked by our advanced Riorey and IDS solution...
@EthernetServe: this is true only with RAID10 software. if the node is equiped with a good RAID card, CPU has nothing to do with RAID calculations. SSD VPS is much better. access time is very very short, speed is better, crashes are very rare and also power consumption is lower. SSD is the...
@souza, depending on plan you want to buy, we can offer you discounts. just open a ticket or enter on our live chat system and our staff will offer you a great price :)
@Mr.MM PM answered :)
Hello bluee,
Your VPS has been unsuspended. Please check the status of the invoice after paying. Sometimes PayPal IPN doesn't works and payments are not confirmed instantly.
Regards,
Gabe - 5Gbps.com Support
currently we don't have plans to add btc. we have plans to add perfect money this week as well as webmoney automated payments too. we currenly offer webmoney manual payments.
if you want, you can pay manually with webmoney. just open a ticket after ordering and ask for WMZ and my coleagues will manually mark as paid your invoice after webmoney payment confirmation.
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