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That's not at all what their email in response to my inquiry says; It looks exactly like they're trying to gain lots of new customers whilst ignoring what's happened.

What I find truly insulting is that these Server Boost/Instant Dedicated people think they can take BoxSlots' customers for themselves without having to deal with any of the pre-existing issues (eg lots of people still waiting for refunds). My only hope is that all BoxSlots customers choose...

I requested a refund back when they offered either a 2 week free extension or a refund, no sign of it today when I got the email about Server Boost taking over the clients. So I submitted a new ticket & got the following response They then closed the ticket. So whoever Server...

Sent a password reset request a while ago (none of my passwords worked - not the original one or the one I changed it to) but not had any response. Is this normal? I would've assumed it's an automated service.

I'm afraid I have to agree with majbour - why hasn't BoxSlots released any information whatsoever on their homepage or by email or on twitter about what's going on? I appreciate that the situation is very unfortunate & they are working as hard as they can to get it resolved, but I'm extremely...