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Hi Alex, I explained to you before about the 24 hour refund. I also explained that each server a dedicated 1GBiT port but it is SHARED. You where getting 600mbps and complaining about speeds on a server that cost you 26 EUR a month. You then proceeded to attack 100TBh.com using your own VPS...

Hi, I am very sorry we have been having DNS issues, this has now been fixed, can I ask what ticket number you have? Please provide this in a PM as this thread is not for support. Thanks, Danny

Hi, I am afraid we can't offer a trial, but we can offer a refund within 24 hours if you are not happy with the service. Thanks, Danny

Hi, This should be back up now, we have had to change the IP so there may be a small delay in this DNS propergation. Thanks, Danny

Perfect, Thanks.

Hi, Can I ask if you have a ticket open for this? Thanks, Danny Hi, Sorry I am not sure I understand this question. Thanks, Danny

Hi, Can I ask if this is now back up? Thanks, Danny

Hi, There are two of us that provide technical support and one who manages billing. I would love to have more details on the cases you have reported below, if you could find the time to send that to me it would be much appreciated. I am very reluctant to change the way the company is...

Hi Weasel, To be honest the only customer who does not have an active server and complains is you! As stated in another thread (WHT) you have not had a service for about 3 months, how can you possible comment on the state of support when you have not experienced it after new staff and...

Hi, I am unsure what you mean when it comes to technical support paragraph. We have 000's of active servers, we are bound to have complaints about the service. On the whole most customers and re sellers are happy with the service we provide. Can I ask if you have any issues at the...

Hi, There are three of us that can reply to tickets :) Thanks, Danny

Good to hear :)

Hi, I am very sorry you feel this way, there are two of us that provide technical support, most tickets are answered in under 6 hours. We offer IP KVM with all our VPS range and the service is unmanaged. Thanks, Danny

Hi, We are looking to add this, I will update this thread when it has been done. Thanks, Danny Hi, Sorry this thread is not for support. Thanks, Danny Hi, Sorry this thread is not for support. Thanks, Danny

Hi, Yes that can be done anytime. Thanks, Danny

Hi, Sorry this is for sales only, please open a ticket or PM me if you are having issues Thanks, Danny

Hi, It is a VPS but comes with RDP - but this is your own machine so it is not shared and you can install anything you like. Thanks, Danny Hi, I am afraid it is not a portal, but you can give us the link and we can get it installed :) Thanks, Danny

Hi, Please note this thread is not for support, please open a ticket and we can issue a full refund. Thanks, Danny

Hi, Yes I can't see why this would not work. Thanks, Danny Hi, Can I ask if you have this now? Thanks, Danny Hi, Sorry this thread is not for support. Thanks, Danny

Hi, Sorry I am unsure what this is, do you have a link with more info or a set of system requirements? Thanks, Danny