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Hi Arthur, The prepaid card is still in beta testing, so I can not speak of when it will be rolled out to every one of our 7 million members, all over the world. Cheers

Hi kiboboss, I cannot speak to who has received their cards, and where they have been sent to. I'm glad it worked well for you, but overall we had issues, hence looking at different options. It's good to remind everyone that the prepaid card is still in beta. It has not been rolled out to all...

Hi Members, Please be advised that if your matter is urgent to call AlertPay. We can answer your question on the phone, via email, on Twitter, and via our Facebook page. Cheers

Hi Salebre, Please PM me and provide me with a ticket ID so that I may show this to my customer support team and investigate what happened in your particular case. If you were answered weeks later or never answered at all, I apologize, but the ticket ID will go a long way to finding out what...

Hi Salebre, I understand your frustration. Within Serbia your withdraw option is bank wire. I recommend you submit a ticket to credit card support, in order to obtain refund information. https://helpdesk.alertpay.com/index.php?_m=tickets&_a=submit AlertPay wants to provide...

Hi technodiscount24, Salebre, We are in the process of making things better for you and for AlertPay. If you are unhappy, imagine how we feel. We use our service too. AlertPay is a very diverse work place. We do not discriminate based on location. Unfortunately, sometimes it's harder to do...

Hi JJJ, I hope that isn't the case :). We just opened another floor in the building, and we are hiring and training more in customer support. I'd be more than happy to look into issues you may have and sort them out. Cheers

Hi NightMare, Please PM me, with ticket ID. I'll look into it.

Hi everyone, I'm Sean from AlertPay. I see there has been a lot of activity in this thread. I'm here to answer any questions you may have. ChrisZ has been working on a project, and that's why he hasn't been able be more active in here lately. Until then I'm here to answer any questions you...