Have U Faced Problems With BuyWindowsVPS.com's RDP?
- Thread starter elpirata
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I dint intended to reply but!
@Jason,
That doesn't means that we aren't professionals. Fact is if you see it clearly, he has been refunded twice, not gonna repeat the reasons again. He want's something more than what he pays for, if we were being unprofessional we would have had others bashing us. We just said what he wanted in reality and by that we don't become unprofessional but that was just a suggestion for him as he wasn't satisfied with what we offered him.
@Jason,
That doesn't means that we aren't professionals. Fact is if you see it clearly, he has been refunded twice, not gonna repeat the reasons again. He want's something more than what he pays for, if we were being unprofessional we would have had others bashing us. We just said what he wanted in reality and by that we don't become unprofessional but that was just a suggestion for him as he wasn't satisfied with what we offered him.
Atleast Someone Understood What I'm Sayin From The Evening...
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lol elpirata, poor you. Jason didn't take your side anyways. He kinda showed you the results in some what better way lmao.
Here is the complete screenshot of your support ticket, which you opened. Now why doesn't your last reply come to the first?? There is no point in making some kind of mess here. TIME STAMPS! TIME STAMPS! TIME STAMPS! Google it if you don't know the meaning of it.
[slide]http://i.imgur.com/k0t28.png[/slide]
[slide]http://i.imgur.com/H6rON.png[/slide]
Here is the complete screenshot of your support ticket, which you opened. Now why doesn't your last reply come to the first?? There is no point in making some kind of mess here. TIME STAMPS! TIME STAMPS! TIME STAMPS! Google it if you don't know the meaning of it.
[slide]http://i.imgur.com/k0t28.png[/slide]
[slide]http://i.imgur.com/H6rON.png[/slide]
No Offcourse not.
He didnt understand you either, but as usual he is just making assumption that he understood what you meant to say.
Earlier, we didnt decline you for a shift, we would have shifted you , but earlier you asked for a refund and then this Drama thread.
There was no reason for this Drama thread mate.
You were wrong in the first place, we would have helped you, but you didnt give us a chance ...
SuicidalMedia
Active Member
@Arikarin
From what I've seen in this thread most of you just bashed the fuck out of this guy. That's not the business, that's just some kiddie business nothing else. If this is how you treat a client who isn't experienced when it comes to the Internet, you shouldn't be offering your services at all.
First of all,
The way you guys reply on the tickets is unprofessional.
The way you speak to a client on a public forum is unprofessional.
Those are the two most important things if you own a web hosting company, even more important than the website, because clients won't tell good things about the design of your website, they will tell good things about your services.
You haven't even asked him what's the downloading/uploading speed, why did he complained, etc. You just told him: "Buy a dedicated server, shared environment isn't for you".
Better do your job properly, or you guys are going to lose many clients. That's all.
From what I've seen in this thread most of you just bashed the fuck out of this guy. That's not the business, that's just some kiddie business nothing else. If this is how you treat a client who isn't experienced when it comes to the Internet, you shouldn't be offering your services at all.
First of all,
The way you guys reply on the tickets is unprofessional.
The way you speak to a client on a public forum is unprofessional.
Those are the two most important things if you own a web hosting company, even more important than the website, because clients won't tell good things about the design of your website, they will tell good things about your services.
You haven't even asked him what's the downloading/uploading speed, why did he complained, etc. You just told him: "Buy a dedicated server, shared environment isn't for you".
Better do your job properly, or you guys are going to lose many clients. That's all.
You are 100% Correct, Next
Jason, he has asked for a refund twice. I had a vps from burstnet, I didn't renew it, it got terminated. I bought another one a few weeks later, I didn't renew that either and it got terminated. Then I tried to buy a third server a week later and guess what? The order wasn't approved. I was told to find another datacenter. A company like burstnet can give a reply like suck, why not BuyWindowsVPS? Honestly, this guy is really an hassle.
Bashing? Most of them aren't our clients and moreover they just meant to make him understand what he dint understood.
Treating a client when it comes to the Internet, if you ask any of our clients you may come to know how we do offer our service and how do we provide our support to them.
Coming to the unprofessional topic :
We aren't here to provide support either ways, we have our own site to manage these things, its him who got this topic in here. He want's a refund, sure he can. He did twice before too. We won't be denying to refund him as it is solely on his satisfaction. Even though we have a 24hrs refund policy still even if any of our clients isn't satisfied we do provide them a partial refund.
And we do know that clients review about the service and support and not about the design or the layout of the side.
Asking about downloading/uploading speed, what can you expect more from a guy who had the same problem before too.
On a note, We do our best to provide support to anyone who even is new to this. Some people aren't aware of somethings, but we don't treat them as if they are inexperienced but we help them with each and every possible way we can.
Did we deny him to refund him? Did we deny him to move? Been two times and we dint.
"Buy a dedicated server, shared environment isn't for you".
Again, as a matter of fact that's just a suggestion of what he want's. Just a suggestion and nothing else.
And yes, we are doing our job properly that's why we have our clients with us till now and supporting us till now.
PS: Nothing against you mate. <3 Just some thing which you may have misunderstood.
Also no hard feelings for elite from our side, there's always an up and down, its just that you never know when that is gonna come to you. Elpirata, just for your future reference mate, don't open a thread like this, just make your self clear to the staff and whatever you want from them you will have it, just in a polite way.
Peace! 8-)
Treating a client when it comes to the Internet, if you ask any of our clients you may come to know how we do offer our service and how do we provide our support to them.
Coming to the unprofessional topic :
We aren't here to provide support either ways, we have our own site to manage these things, its him who got this topic in here. He want's a refund, sure he can. He did twice before too. We won't be denying to refund him as it is solely on his satisfaction. Even though we have a 24hrs refund policy still even if any of our clients isn't satisfied we do provide them a partial refund.
And we do know that clients review about the service and support and not about the design or the layout of the side.
Asking about downloading/uploading speed, what can you expect more from a guy who had the same problem before too.
On a note, We do our best to provide support to anyone who even is new to this. Some people aren't aware of somethings, but we don't treat them as if they are inexperienced but we help them with each and every possible way we can.
Did we deny him to refund him? Did we deny him to move? Been two times and we dint.
"Buy a dedicated server, shared environment isn't for you".
Again, as a matter of fact that's just a suggestion of what he want's. Just a suggestion and nothing else.
And yes, we are doing our job properly that's why we have our clients with us till now and supporting us till now.
PS: Nothing against you mate. <3 Just some thing which you may have misunderstood.
Also no hard feelings for elite from our side, there's always an up and down, its just that you never know when that is gonna come to you. Elpirata, just for your future reference mate, don't open a thread like this, just make your self clear to the staff and whatever you want from them you will have it, just in a polite way.
Peace! 8-)
Well kinda weird that this thread is open for 8 pages. I would just say that this elpirate guy doesnt have much know-how still he goes to buy different VPS/RDPs asks other on SB how are the speeds & all, than start bashing his hoster, last day or may be day b4 that I was present in CB/SB & elpirate was just saying useless stuffs & was arguing with Arikarin for good time. Arik replied nicely but this elpirate seriously was pain in ass at that time, he was just blaming & than was mentioning I dont care & stuffs though later on; he settled down himself
@ Jason, you havent seen much of this guy(elpirate). You are right he doesnt know much of stuffs about internet but still he acts as if he has used around 100s of diff VPSs/RDPs & is kinda leet into it. You should have seen him chatting around in CB. Arik was replying him nicely but the way elpirate was talking in CB he was seriously annoying not only to Arik but for others. I was like wtf is this guy upto
@elpirate, Dude if u dont like service just take a refund (if available). Just dont ask others whats thr speed to FS & all, coz various stuffs affects this speed.
@ Jason, you havent seen much of this guy(elpirate). You are right he doesnt know much of stuffs about internet but still he acts as if he has used around 100s of diff VPSs/RDPs & is kinda leet into it. You should have seen him chatting around in CB. Arik was replying him nicely but the way elpirate was talking in CB he was seriously annoying not only to Arik but for others. I was like wtf is this guy upto
@elpirate, Dude if u dont like service just take a refund (if available). Just dont ask others whats thr speed to FS & all, coz various stuffs affects this speed.
The Conclusion: Chatting With Knowin
@humour you are 100% correct
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Added after 35 minutes:
@humour you are 100% correct
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Added after 35 minutes:
Firstly I Do Add Something, Download and Upload is Good...rar-rerar & navigation is my problem cause I don't do 700mb dvdrips, Thats my problem...only me no one else
You may call me a spammer, cause I took refund from the company and bought again...then this
01) Firstly He Told Me He Will Give Me A US Server and asked lots of q...like hows the download speed, up speed
02) But For That I've To Write Something Positive On The Thread, and Have to make a new thread that will contain "Buywindowsvps.com" is the best
03) I said, I can't sell my dignity for rdp, & I can't lie...Rar-Rerar is really slow
04) Knowin Replied, sorry man I don't wana deal wid u...
05) Then I Keep Tried for a Refund or A US RDP, He Declined
06) So No Refund No RDP...
I would have been get the rdp or refund right now...but I decline to sell my dignity
Just Because of That, Knowin stoped responding
That's all bout the chatting history
I Have To Sell Myself, To Get A RDP From Him....Thats The Conclusion
Thank You
You may call me a spammer, cause I took refund from the company and bought again...then this
01) Firstly He Told Me He Will Give Me A US Server and asked lots of q...like hows the download speed, up speed
02) But For That I've To Write Something Positive On The Thread, and Have to make a new thread that will contain "Buywindowsvps.com" is the best
03) I said, I can't sell my dignity for rdp, & I can't lie...Rar-Rerar is really slow
04) Knowin Replied, sorry man I don't wana deal wid u...
05) Then I Keep Tried for a Refund or A US RDP, He Declined
06) So No Refund No RDP...
I would have been get the rdp or refund right now...but I decline to sell my dignity
Just Because of That, Knowin stoped responding
That's all bout the chatting history
I Have To Sell Myself, To Get A RDP From Him....Thats The Conclusion
Thank You
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Dude,
Read before you speak and make Non Sense comments.
Declining services to a scammer or a fake guy isn't un-professionalism.
If you read what I said earlier,
This guy has asked for a refund twice and was refunded and now this is the 3rd time he is asking for a refund. Doesn't it mean that he wants to use services for free ? Order a RDP use it for 1-2 weeks and then ask for a refund, then again sign up use for some days and ask for a refund..
This is not business...
We have the right to decline services to such a user.
And if this is Un-Professional for you then fine, We may be unprofessional
but that wont stop us from growing big.
Also, You said we can loose clients, Yes If we loose clients like elpirata we will be happy about it.
And, Speaking about growing business or loosing clients,making money, being professional etc wjunction.com threads speak about it.
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Added after 7 minutes:
Hello,
You were refunded twice, even though we have a refund Period of 24 hours, you were refunded even after 1 week.
So as said, You were refunded twice and wont be refunded for the 3rd time because if we refund you now, you will again order our service and again ask for a refund. Morever we provide refund within 24 hours only.
Thank you very much.
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Elpirata,
You do know that we aren't blind? Do you? as Jason said, should I still treat you as our valuable customer with all your n0n-sense lies?
To the rest of your replies, shall I show you the actual thing?
No one ever asks anyone to always give a positive review on his thread, just give your own review how you feel and all.
Talking about your dignity, we already saw it. You are 100% right. NEXT?
You do know that we aren't blind? Do you? as Jason said, should I still treat you as our valuable customer with all your n0n-sense lies?
When the hell did anyone call you a spammer?
To the rest of your replies, shall I show you the actual thing?
No one ever asks anyone to always give a positive review on his thread, just give your own review how you feel and all.
Talking about your dignity, we already saw it. You are 100% right. NEXT?
SuicidalMedia
Active Member
@Itsmyard
They argued with you? Or they told you not to purchase from them?
@Arikarin
Even when you think that client you're dealing with is a dumb fuckhead, there's no need to argue with him on a public forum. Everything could be said in few words, but no, you guys decided to argue with him and tell him how he should buy a dedicated server. I haven't even seen a proper question from you guys, you should have asked him on which sites does he experience slow speeds, is the upload speed ok, etc.
And of course, our friendship has nothing to do with this.
@KnowinGlenn
Non sense? You're actually calling your client a scammer on a public forum?
When client has some problems you ask him what's not ok, you don't call him a scammer, and you certainly don't offer him a dedicated server.
That's all, nothing personal.
They argued with you? Or they told you not to purchase from them?
@Arikarin
Even when you think that client you're dealing with is a dumb fuckhead, there's no need to argue with him on a public forum. Everything could be said in few words, but no, you guys decided to argue with him and tell him how he should buy a dedicated server. I haven't even seen a proper question from you guys, you should have asked him on which sites does he experience slow speeds, is the upload speed ok, etc.
And of course, our friendship has nothing to do with this.
@KnowinGlenn
Non sense? You're actually calling your client a scammer on a public forum?
When client has some problems you ask him what's not ok, you don't call him a scammer, and you certainly don't offer him a dedicated server.
That's all, nothing personal.
Well, He chose to solve this issue on a Public forum.
And dude, We need not ask him what sites he uploads to etc
Because I am aware of him, As said this is not the first time, but 3rd time.
And Yeah if a client tries to cheat you than Yeah you have the sole right to call him a spammer or cheater or whatever...
For The Last Time I'm Writing This In Public
I asked for refund: yes that is correct
Suddenly I Decline for the Refund: Said To Shift Me To A US Server
I've already wrote is more than 4 times, if you can't understand even this time...I must say "Grow Up"
This is not a noobs place
I asked for refund: yes that is correct
Suddenly I Decline for the Refund: Said To Shift Me To A US Server
I've already wrote is more than 4 times, if you can't understand even this time...I must say "Grow Up"
This is not a noobs place
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