It's nothing about the money, some of us paid less than 1$ cuz we paid for half a year or more than a year, the price is made by you not us, that is not meaning that you could make your server always down. You made the price and we bought it, is that mean we have to accept this kind of service? Then you are totally wrong.
Nearly 24 hours of downtime, but not only this time, since I started to use, everyday there is a downtime more than 4 hours more or less. I know you guys are working hard on it, and I showed my respect to you said you are good team and gave myself hopes to believe you will fix it soon...
Well, since I've been treated in such a rude way, I don't believe Nick this guy anymore, I showed my all respect to you guys with polite ton for asking is there any news about the server, he replied:
Using "how much money I paid per month" to tell me these downtimes that I deserve them? In the ticket I didn't use a sigle rude word.
Even I was told by someone in WJ that one of his family members is in the hospital, I could understand and I am really very sry about it, but this is not excuses when you are doing your business, it is not a game just like our life, only have one chance for making it good and beatiful.
Good luck to you and your team and clients who are still waiting here, I need my site backup and refound as you said in the ticket before, and hope you all have a good future.