@aksgame11
@ AdFling
Over 3000 videos were uploaded yesterday (weekend).
The file deleted was not intentional. There were problems in video encoding for mobile version yesterday, hence some videos were not able to convert and got stuck. The system administrator had to delete the stuck videos from encoding to clear the queue, that is why you have received the mail.
The problem is fixed now and we have make sure it won't be repeated again.
We do have backup of your effected files, to retrieve please open a ticket
@ AdFling
Over 3000 videos were uploaded yesterday (weekend).
The file deleted was not intentional. There were problems in video encoding for mobile version yesterday, hence some videos were not able to convert and got stuck. The system administrator had to delete the stuck videos from encoding to clear the queue, that is why you have received the mail.
The problem is fixed now and we have make sure it won't be repeated again.
We do have backup of your effected files, to retrieve please open a ticket