My own experience witn Remote RDP
Last Saturday i have decided to change my old Rdp and buy other Rdp whith more HDD and less partners i see 500 GB HDD with encoding ans only 8 partners i read the Wj thread with no many complains an d i decided to buy Remote Rdp, i am a very impulsive and pay it, i have open an account and open a ticket waiting activation of rdp, after 12 hours i received answer that within 6 h i will have a RDP, after 8 hours i ask where is it, luckyly i had my old Rdp 2 days more, no answer after 4 hours more i ask again, in resumen it was about a day to get it after asking many times without answer in support thread and here, after asking my moneyback i get RDP apologyzing for inconvenience its weekend and hollydays, but they says 24/7 support, then they ask me to change my commentary here, please and so on, Then first day i see in my rdp a lot of partitions in my rdp, i complaint to them because they says 8 partners maximum they says i have only 7 partners on this rdp, i havent admin privileges and i havent access to task manager to see how many different users and i must trust in them they says that slot wasnt encoding rdp before so there is 20 different partitions but most of then are empty, i must trust in their word.
To begin work i need some software to work, every person have his own preferences, in 4 rdp i have tried i havent problem i have asked to install and i get in hours, here to answer a ticket delays minimum 24 hours, they dont install all thing that i put in folder to install, they says i can use other programs installed that i dont like , every person have a preferences in programs that he used to encode, i decided not to complaint again and get portable version of some programs because i cant wait 24 h to install a programs. in a 24/7 support REMARK again XDXDXD now yesterday i was working in my RDP asking last program to install and working fine RDP at least and without advice or notice they go to scheduled manteinance, i am new in RDP i dont know if this maintenance is scheduled or not but a message in mail or RDP SUPPORT i think is the way to do, saying "remmember than in X HOURS RDP will be offline for X hours due maintenance" i dont receive anything, and they close the web page for maintenance too, so i cant open a ticket to know HOW MANY TIME they need? is more than 12 hours now is friday one of my most important days of the week in my uploader job, i think i must call a friend of mine and ask to borrow her RDP for a while to upload my stuff
one of the worst support in RDP i have seen and i have been in 5 diffents RDPs, too much it must change things in future with this RDP support to renew my slot at the end of the month, i think it isnt support fault but if you wanto to have 24/7 support you must have enough staff to do this, i think one of the most important thing in RDP it is to have a quick support team,
To say something good not all is bad, at the moment all works fine in uloading/ downloading from this RDP, RAR/UNRAR at the moment i havent encoded anything, i havent my software to do this, and fortunatelly i havent need it
This time i dont edit anything it is importan that people know how do you work at this momment, if you cange, give a better support, send messages when a schedulled support maintenance and you dont close support page i will be the first that post here too my congratullation post, but until this moment people must know how it is your support at this moment
Last Saturday i have decided to change my old Rdp and buy other Rdp whith more HDD and less partners i see 500 GB HDD with encoding ans only 8 partners i read the Wj thread with no many complains an d i decided to buy Remote Rdp, i am a very impulsive and pay it, i have open an account and open a ticket waiting activation of rdp, after 12 hours i received answer that within 6 h i will have a RDP, after 8 hours i ask where is it, luckyly i had my old Rdp 2 days more, no answer after 4 hours more i ask again, in resumen it was about a day to get it after asking many times without answer in support thread and here, after asking my moneyback i get RDP apologyzing for inconvenience its weekend and hollydays, but they says 24/7 support, then they ask me to change my commentary here, please and so on, Then first day i see in my rdp a lot of partitions in my rdp, i complaint to them because they says 8 partners maximum they says i have only 7 partners on this rdp, i havent admin privileges and i havent access to task manager to see how many different users and i must trust in them they says that slot wasnt encoding rdp before so there is 20 different partitions but most of then are empty, i must trust in their word.
To begin work i need some software to work, every person have his own preferences, in 4 rdp i have tried i havent problem i have asked to install and i get in hours, here to answer a ticket delays minimum 24 hours, they dont install all thing that i put in folder to install, they says i can use other programs installed that i dont like , every person have a preferences in programs that he used to encode, i decided not to complaint again and get portable version of some programs because i cant wait 24 h to install a programs. in a 24/7 support REMARK again XDXDXD now yesterday i was working in my RDP asking last program to install and working fine RDP at least and without advice or notice they go to scheduled manteinance, i am new in RDP i dont know if this maintenance is scheduled or not but a message in mail or RDP SUPPORT i think is the way to do, saying "remmember than in X HOURS RDP will be offline for X hours due maintenance" i dont receive anything, and they close the web page for maintenance too, so i cant open a ticket to know HOW MANY TIME they need? is more than 12 hours now is friday one of my most important days of the week in my uploader job, i think i must call a friend of mine and ask to borrow her RDP for a while to upload my stuff
one of the worst support in RDP i have seen and i have been in 5 diffents RDPs, too much it must change things in future with this RDP support to renew my slot at the end of the month, i think it isnt support fault but if you wanto to have 24/7 support you must have enough staff to do this, i think one of the most important thing in RDP it is to have a quick support team,
To say something good not all is bad, at the moment all works fine in uloading/ downloading from this RDP, RAR/UNRAR at the moment i havent encoded anything, i havent my software to do this, and fortunatelly i havent need it
This time i dont edit anything it is importan that people know how do you work at this momment, if you cange, give a better support, send messages when a schedulled support maintenance and you dont close support page i will be the first that post here too my congratullation post, but until this moment people must know how it is your support at this moment
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) :facepalm: