knowinservers support is too bad and not expert

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honextech

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2010
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knowinservers support is best support :P

knowinservers support is too bad and not expert
recently i use vps from knowinserver 7 day vps run very fast and smoothly after 7 day suddenly vps over load and 3 day vps down and support say upgrade your vps plan we creat dispute on paypal and then again vps run fast and smothly 7 day after again 7 day cpu over load and support say again upgrade


and support is not good and expert sumbit ticket and reply after some time 2 day some time 12 hour and some time 6 hour

all in support team not expert thay do not provid good support and say we cant do this some thing like that


so i advice dont buy knowinserver after 7 day thay creat problem and force u update ur plan
 
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Have you ever tried talking with knowinservers over here?

I don't think his service is bad, I am having one of my sites VPS from them and it runs smooth and fine.
 
cpu over load in Ks L100 plan then i upgrade on KSL200 still same problem .if u not upgrade thay suspend ur vps for some day and then again run very fast and smoth

View Ticket #952615 08/10/2010 11:23 still not any one reply me
 
Well this user runs a pakistani website called Pakhackerz.com
and this website is 24x7 overloaded, its nothing to do with our server.

Here is the screenshot of this vps, i took 6 hours ago and thats the reason i suspended his vps.
[slide]http://lulzimg.com/i6/8905bd3b.png[/slide]


About the upgrade, you want to upgrade your present plan with 2 GB Extra ram,
but unfortunately we cannot do this, due to the only reason being , we have no intention
of overselling. You were offering us some extra money, but sorry we are not intrested in it.
If needed, get a dedicated server and we will shift everything for you.


To add, this guy runs some stupid pak hacing forum, i get numerous DMCA complaints
because of this guy, but still i manage to consider him.

But if this is gonna continue, then you are probably not welcome.

Rest about our support , we have 7 staff members working with us mate,
we know our support very well, if we refuse to upgrade your package dsnt mean we have bad support.

Thats all from the Directors Desk :P

Have a nice day


Ninjaedit:

Issue has been solved and the user has been refunded.

-sandvik
 
lol I m using thr VPS & never had problem & they are top experienced people in this field, if they say u should upgrade than u should. coz they have better know how. I am currently using VPS with them its sexy (y)
 
after KSL200 upgrad to dedicated server very good and u say complaints
its offshore dmc not a matter
ok i am not intrested paypal dispute open now refund thanks for ur Very good support
 
Well this user runs a pakistani website called Pakhackerz.com
and this website is 24x7 overloaded, its nothing to do with our server.

Here is the screenshot of this vps, i took 6 hours ago and thats the reason i suspended his vps.
[slide]http://lulzimg.com/i6/8905bd3b.png[/slide]


About the upgrade, you want to upgrade your present plan with 2 GB Extra ram,
but unfortunately we cannot do this, due to the only reason being , we have no intention
of overselling. You were offering us some extra money, but sorry we are not intrested in it.
If needed, get a dedicated server and we will shift everything for you.


To add, this guy runs some stupid pak hacing forum, i get numerous DMCA complaints
because of this guy, but still i manage to consider him.

But if this is gonna continue, then you are probably not welcome.

Rest about our support , we have 7 staff members working with us mate,
we know our support very well, if we refuse to upgrade your package dsnt mean we have bad support.

Thats all from the Directors Desk :P

Have a nice day

"To add, this guy runs some stupid pak hacing forum, i get numerous DMCA complaints"

Maybe im not the one who should teach you how to behave with your clients, you should know that, but calling a client website as "stupid hacking forum" makes you look so unprofessional and childish, and thats not the way you should you should treat your clients, and your'e actually complaining for DMCA Complains that you get from him? that's even more childish.
 
mate whether its offshore or not DMCA always comes. so dont say that it doesnt matter.if you host child porn at your site on offshore server and say that DMCA doesnt matter then you are wrong so better read the rules and then host a forum.

EDIT : hacking stuff is as illegal as child porn.
 
all who reply in this thread all are in staff member not a normal member give good comments about knowinserver

"To add, this guy runs some stupid pak hacing forum, i get numerous DMCA complaints"

Maybe im not the one who should teach you how to behave with your clients, you should know that, but calling a client website as "stupid hacking forum" makes you look so unprofessional and childish, and thats not the way you should you should treat your clients, and your'e actually complaining for DMCA Complains that you get from him? that's even more childish.


yes same treated with me in support ticket
 
That line right there brings KnowinServers quality down.

If that is how you behave forget me considering you. No matter how good your prices are or who you resell for.
 
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