hostechsuppor
Active Member
We have a variety of Support plans like Dedicated Support plan, Semi-dedicated Support plan and Shared support plan which you can customize as per your technical requirements. To give you a basic idea of our technical team’s fundamental skill set is that they have been handling technologies like Cloud & VPS for a considerable period of time. Moreover, they are familiar with the control panels like WHM/cPanel, Plesk & SolusVM.
1. 24x7x365 Helpdesk (unlimited support)
2. 24x7x365 Live-chat (unlimited support)
3. 24x7x365 Server Management with all levels of issues Tier 1, Tier 2, Tier 3
4. 24x7x365 Server monitoring (In case monitoring tool is provided by the client)
5. 24x7x365 messenger support (only to you & your management team)
6. A team dedicated only to your Project
7. Initial Response Time 30 Minutes Guaranteed
8. Resolution time 3 hours maximum
9. A team of 4 Techs, one in each individual Shift and 4th tech being the back-up
10.Daily Shift-end reports
11. Basic Sales Support (Value-added feature)
12. Urgent calls to you or DC directly, in case of emergency (Value-added feature)
Get in touch for more queries:
================================
Website: https://hostechsupport.com
Email: sales@hostechsupport.com
Skype: hostechsupportindia
================================
More Exciting Offers and Discounts here:
Server Administration| Per Server Management
Per ticket plan | Dedicated Support Plan
VPS Node Management |Cloud server setup and management
1. 24x7x365 Helpdesk (unlimited support)
2. 24x7x365 Live-chat (unlimited support)
3. 24x7x365 Server Management with all levels of issues Tier 1, Tier 2, Tier 3
4. 24x7x365 Server monitoring (In case monitoring tool is provided by the client)
5. 24x7x365 messenger support (only to you & your management team)
6. A team dedicated only to your Project
7. Initial Response Time 30 Minutes Guaranteed
8. Resolution time 3 hours maximum
9. A team of 4 Techs, one in each individual Shift and 4th tech being the back-up
10.Daily Shift-end reports
11. Basic Sales Support (Value-added feature)
12. Urgent calls to you or DC directly, in case of emergency (Value-added feature)
Get in touch for more queries:
================================
Website: https://hostechsupport.com
Email: sales@hostechsupport.com
Skype: hostechsupportindia
================================
More Exciting Offers and Discounts here:
Server Administration| Per Server Management
Per ticket plan | Dedicated Support Plan
VPS Node Management |Cloud server setup and management