id just like to point out to anyone reading this that most of these problems are easily fixed with a server reboot
when you get a bunch of people working on a computer at the same time little glitches creep up from time to time
and since I have about 30 servers now the reports of such problems add up fairly fast
but the only big problem I have is my NL provider for servers
he is not responding to tickets and servers are going off line with no hard boot option
I have found a new provider and plan to buy some new servers later today
__________________ Added after 11 Days 2 Hours:
we just added 6 new servers
and to give them a boost im offing a 1/2 price promo for the first week
code is "offer"
FR Cheap Encoding D
FR Encoding 200GB
FR Admin 100GB A
FR 500GB A
FR Encoding 500GB A
FR 200GB A
SLOW
I replied to your ticket less then 2 min after you posted
(Screen shot deleted by request cause it contained his IP)
(( may be a good idea to think twice before provoking me to defend myself))
the Supplier is sleeping rate now
im not going to wake someone up in the middle of the night just to ask for a server reboot
I have put in a ticket
we will just have to wait for him to get out of bed
this month its very bad , their FR hybrid encoding server keeps going down and its become headache for me, its getting really irritating amartin99 , i log in a few times per day but when i log in i expect things shud work which donot , some or other problem just keeping poping up since last few days ...and raising a ticket for it everytime for so many days, its painful & tiring bcoz even if ur staff answer after 1-2 hours we r not stuck to PC 24/7 to see it and when i check for it after i get free i see prob not resolved/incompletely resolved /problem which said to be fixed pops out again , I like ur staff support , they are very friendly but u will need to do something about these problems , ur RDP down or problems in it which hinder my RDP work means my online work loss too .
I have 16 encoding server but im going to guess your on the Hybrid encoding server
it's having trouble with a virus
I had to format it last week cause of it and now the same virus is back on the server
we have a fix for it but OVH is being a pain and wont let it run
has to run on boot up before anything else and looks like OVH is detecting that as a defect and messing with it
rate now OVH wont let me reboot it
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An intervention is being carried out on this server, at the moment you can't perform a hard reboot yourself
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been that way for hours
dono whats taking them so long
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