If you're a guest and require support please register and we'll gladly help you.
===========================================================
Why didn't I get a reply?
Here's a reason why:
1. You spammed my inbox
2. You provided insufficient amount of information.
3. You talked a lot of sh!t and then want my help.
4. You were disabled and we don't deal with such users.
5. You provided me details of your account sharing service (i.e. your leaseweb) in which you cannot download with.
6. You put your information in public instead of PM'ing me.
7. Credit Card Cancellation? Please see: Contact Us => Credit Card Cancellation. (You will receive a reply within 48 hours)
8. Being a complete dick in a PM.
Here's how you get a reply:
Got 612 Error?
Doesn't happen anymore unless you use a VPN (*cough* RDP) that's on a Leaseweb/OVH Systems (et al.) server.
Whatismyip.com + username to my inbox if above doesn't apply.
Got 1707 Error?
You change your IP more times than a human can blink in a day. Fix your connection, i.e. call up your ISP. Wait it out for 24 hours since I cannot just "unblock" you. SGP users are being fixed as this is being written.
Got Disabled for violation of our ToS?
You either thought it was OK to share your account or you got hacked unintentionally. Benefit of the doubt will not always come to you. This is evaluated on an individual level.
*For more information on this please go to: Contact Us and select "Disabled Account"
**Please provide the correct username for quicker processing.
===========================================================
Notice that all the users who recently signed up are the ones that likes to:
1. Spam my inbox
2. Spam the forum
3. Talk deceitfully about our service.
Users that will continue this behaviour in our thread will be reported. This is not "freedom of speech" issue. This is a privilege to have online support on a forum. Online support doesn't include people that do all of the above.
While some may be innocent, there's always a good chunk of the bad apple being present.
===========================================================
FileServe is running a zero-tolerance campaign against people who decides to share their account details whether this was intended or not.
Account sharing is a violation of FileServe's Terms & Conditions and will result in a Downgrade OR a Permanent Ban depending on severity. We do not care if you shared your account with your little brother/sister, friend from 100 miles away nor your great granddad in the mountains of Norway; sharing CAN have consequences for your account.
We advice that you do not give out your password, use third party software nor use untrusted service providers. Please keep your password safely secured. We will not unban users who are caught abusing our system, whether it was intended or not.
We will downgrade or stop accounts without prior notice. It is your duty to change your password regularly and have one that is strong enough to resist easy bruteforcing (this means no 123456, qazwsx, your username [etc].)
Hint: Change your password as frequently as every 3 days if you want to stay on top of any issues.
===========================================================
New announcement. To squash the rumours:
1. We don't have a "daily download limit" - Only the Leech Services claim this.
2. ???
3. ??? ===========================================================
NEW NOTICE: To combat an ever-increasing black market, we do not recommend you buying vouchers OR using vouchers offered for free from non-certified resellers. Failure to comply with this may lead to an account suspension.
ONLY BUY FROM AUTHORIZED RESELLERS LISTED ON:
HTTP://RESELLER.FILESERVE.COM
============================================================
FileServe Manager was developed initially to provide accelerated speed for users, simplicity of managing downloaded files AND a FREE version (no licensed fee) for users as a "thanks for supporting us & we hope you continue to support us".
We currently support Rapidshare, HF, MU and ourselves of course.
We will soon be developing a platform for uploaders to upload to their FS accounts via this tool.
Only download the program from http://www.fileservemanager.com/ ...No where else. Do not go about downloading it from elsewhere. We will not guarantee the safety of your username and password if you get it from elsewhere!
============================================================
"Trumph" Card Announcement:
I will disregard and ignore all future PMs regarding disabling of your account and what I deem to be too "off-topic" to talk about in PM or on the public board.
Please PM me only if you have any other urgent matter.
============================================================
===========================================================
Why didn't I get a reply?
Here's a reason why:
1. You spammed my inbox
2. You provided insufficient amount of information.
3. You talked a lot of sh!t and then want my help.
4. You were disabled and we don't deal with such users.
5. You provided me details of your account sharing service (i.e. your leaseweb) in which you cannot download with.
6. You put your information in public instead of PM'ing me.
7. Credit Card Cancellation? Please see: Contact Us => Credit Card Cancellation. (You will receive a reply within 48 hours)
8. Being a complete dick in a PM.
Here's how you get a reply:
Got 612 Error?
Doesn't happen anymore unless you use a VPN (*cough* RDP) that's on a Leaseweb/OVH Systems (et al.) server.
Whatismyip.com + username to my inbox if above doesn't apply.
Got 1707 Error?
You change your IP more times than a human can blink in a day. Fix your connection, i.e. call up your ISP. Wait it out for 24 hours since I cannot just "unblock" you. SGP users are being fixed as this is being written.
Got Disabled for violation of our ToS?
You either thought it was OK to share your account or you got hacked unintentionally. Benefit of the doubt will not always come to you. This is evaluated on an individual level.
*For more information on this please go to: Contact Us and select "Disabled Account"
**Please provide the correct username for quicker processing.
===========================================================
Notice that all the users who recently signed up are the ones that likes to:
1. Spam my inbox
2. Spam the forum
3. Talk deceitfully about our service.
Users that will continue this behaviour in our thread will be reported. This is not "freedom of speech" issue. This is a privilege to have online support on a forum. Online support doesn't include people that do all of the above.
While some may be innocent, there's always a good chunk of the bad apple being present.
===========================================================
FileServe is running a zero-tolerance campaign against people who decides to share their account details whether this was intended or not.
Account sharing is a violation of FileServe's Terms & Conditions and will result in a Downgrade OR a Permanent Ban depending on severity. We do not care if you shared your account with your little brother/sister, friend from 100 miles away nor your great granddad in the mountains of Norway; sharing CAN have consequences for your account.
We advice that you do not give out your password, use third party software nor use untrusted service providers. Please keep your password safely secured. We will not unban users who are caught abusing our system, whether it was intended or not.
We will downgrade or stop accounts without prior notice. It is your duty to change your password regularly and have one that is strong enough to resist easy bruteforcing (this means no 123456, qazwsx, your username [etc].)
Hint: Change your password as frequently as every 3 days if you want to stay on top of any issues.
===========================================================
New announcement. To squash the rumours:
1. We don't have a "daily download limit" - Only the Leech Services claim this.
2. ???
3. ??? ===========================================================
NEW NOTICE: To combat an ever-increasing black market, we do not recommend you buying vouchers OR using vouchers offered for free from non-certified resellers. Failure to comply with this may lead to an account suspension.
ONLY BUY FROM AUTHORIZED RESELLERS LISTED ON:
HTTP://RESELLER.FILESERVE.COM
============================================================
FileServe Manager was developed initially to provide accelerated speed for users, simplicity of managing downloaded files AND a FREE version (no licensed fee) for users as a "thanks for supporting us & we hope you continue to support us".
We currently support Rapidshare, HF, MU and ourselves of course.
We will soon be developing a platform for uploaders to upload to their FS accounts via this tool.
Only download the program from http://www.fileservemanager.com/ ...No where else. Do not go about downloading it from elsewhere. We will not guarantee the safety of your username and password if you get it from elsewhere!
============================================================
"Trumph" Card Announcement:
I will disregard and ignore all future PMs regarding disabling of your account and what I deem to be too "off-topic" to talk about in PM or on the public board.
Please PM me only if you have any other urgent matter.
============================================================
