really ?!? jesus! the wait time should have NOTHING to do with the captcha.
if I get more reports i'll recheck the system asap
hi EnzoLouis.
Not my area, but i think it's on the 10th. Just make sure you have a minimum of 20EUR
FiberUpload: No support/Thread Closed
- Thread starter fiberupload
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really ?!? jesus! the wait time should have NOTHING to do with the captcha.
if I get more reports i'll recheck the system asap
hi EnzoLouis.
Not my area, but i think it's on the 10th. Just make sure you have a minimum of 20EUR
Please Check PM
Please Make Unlimited Storage For Premium Users...I've Purchased A Premium Just Now...Pls Consider
interorther
Active Member
wrong capcha even i type correct. i can't download you file service.
hi leito,
i've checked the problem myself and another user, blaxz, tested it too and we didn't seem to be able to replicate this behaviour...
can you send me a PM with your username so I can see your download history ?
strange
could you please try in another browser ?
it seems to have worked for me in internet explorer, mozilla and chrome...
interorther
Active Member
wait 24 min i will test it in IE.
before i test in Firefox browser.
before i test in Firefox browser.
interorther
Active Member
new test download with IE and Opera still can't download.
in chrome
in chrome
interorther
Active Member
Wrong captcha still happening.
i'm investigating interorther, but so far i only have sad news
it seems google's cache servers are acting up again, i'm waiting on a reply from them now but I have no idea when i'll get it.
this is not a system we made ourselves, it's just something we are using from a third party and it's always difficult to get things to move faster in such situations
in the mean time, mind clearing your cache and cookies on a browser, logging out and back into fiberupload and retrying to download ? if you have an ADSL modem, you can give it a restart and it should reset the 30 minutes wait time. this is the best i can do for now
i'll be back with a reply here as soon as i have it
it seems google's cache servers are acting up again, i'm waiting on a reply from them now but I have no idea when i'll get it.
this is not a system we made ourselves, it's just something we are using from a third party and it's always difficult to get things to move faster in such situations
in the mean time, mind clearing your cache and cookies on a browser, logging out and back into fiberupload and retrying to download ? if you have an ADSL modem, you can give it a restart and it should reset the 30 minutes wait time. this is the best i can do for now
i'll be back with a reply here as soon as i have it
???????
I suppose you are talking about a problem with Google Recaptcha ?
Would surprise me, I use it for quite a long time by myself and never had a problem with it, neither heard that someone else had a problem
Fortunately, the solution is very easy : disable the captcha's - at least temporally. People will love it and hey, after all the problems you had in the last few months, that's the least you can do to win back your customers (and it cost you nothing =) )
Leaving the problem as it is now is not an option. This problem was reported weeks before you arrived here, but unfortunately your colleague didn't do anything with it.
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hi Kinepolis,
Thanks for sharing the knowledge.
Yes, it is google's recaptcha i'm talking about and the problems we're having seem to appear when there's a specific mix of server context, browser (cache or cookies) issues and probably some mystic pixie dust...
Our implementation of recaptcha (can't really call it ours) is just copy/paste of the instructions from google.
Unfortunately, we can't disable it (not even temporarily) as it would turn into an open invite to all automated downloading scripts to overload our servers by downloading every file they can get their hands on fir free, this blocking the activity of all premium (to be read: paying) users.
I'm aware of the pre-existing captcha issues, my colleagues have informed me about it and I will, in the future, either replace it with a faster (possible proprietary) solution that will NOT fail or find a way to fix it, but for now our priorities are already set for the remainder of the week (see earlier posts).
Again, thank you for the input, if you have any other suggestions or comments please do leave them here anytime.
Thanks for sharing the knowledge.
Yes, it is google's recaptcha i'm talking about and the problems we're having seem to appear when there's a specific mix of server context, browser (cache or cookies) issues and probably some mystic pixie dust...
Our implementation of recaptcha (can't really call it ours) is just copy/paste of the instructions from google.
Unfortunately, we can't disable it (not even temporarily) as it would turn into an open invite to all automated downloading scripts to overload our servers by downloading every file they can get their hands on fir free, this blocking the activity of all premium (to be read: paying) users.
I'm aware of the pre-existing captcha issues, my colleagues have informed me about it and I will, in the future, either replace it with a faster (possible proprietary) solution that will NOT fail or find a way to fix it, but for now our priorities are already set for the remainder of the week (see earlier posts).
Again, thank you for the input, if you have any other suggestions or comments please do leave them here anytime.
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