For a second, let's put aside the Performance issues.
You mentioned that I covered the initial problem (FF issue) with all those performance issues.
Lets talk about that. Shall we?
My stand about FF issue in short (more details in the review)
- FF was banned before I bought the RDP which means "it was not my fault"
- FF is very important for my work
- Business, Server owned by DediRDP
- So it was their responsibility to find a solution
- I requested to either move me to another server or refund
- Moving me to another server didn't work
- They couldn't find other "proper" solution
- Workarounds are not "proper" solutions
- Because I didn't have the knowledge to do the workaround they suggested
- As they couldn't find a solution, they should have refunded
- As it wasn't my fault, I wasn't ready to pay extra to move or upgrade or buy a new IP or whatever
If this happen with your own home broadband connection, if wjunction get banned in your ip
Where you will contact ? broadband support or wjunction to get ip unblocked ?
I totally agree with you on this.
I (Customer) bought the Broadband connection from ISP (Provider) directly. If there is a problem in my (Customer) broadband connection I (Customer) have the responsibility to contact the ISP Support (Provider) OR any other party who can do something about the problem
Lets apply YOUR LOGIC to current situation.
DediRDP (Customer) bought the "Initial Dedicated Server with IP" from Leaseweb or wherever (Provider) directly.
There is a problem in that server.
So just like in the example you mentioned,
if there is a problem in DediRDP (Customer) owned Dedicated Server with IP; DediRDP (Customer) have the responsibility to contact the Leaseweb (Provider) OR any other party who can do something about the problem
There is a difference between Your Example and My Situation however.
Lets apply it to both your example and to my case.
In your example, I didn't share and resell my Broadband connection. If I did and there was a problem, then those Buyers (3rd party) should contact me (Customer) and I have the responsibility to find a solution
In current case, DediRDP (Customer) shared and resold the Dedi Server to me/buyers (3rd party). So if I (3rd party) face a problem, DediRDP (Customer) have the responsibility to find a solution.
Im glad you understood what I was saying in the first place/ first ticket even though DediRDP didn't and even provided a very good example.
Also I hope I didn't confuse you with the way I applied your logic.
Also I asked that user's username to find out if he is really a customer. I wouldn't be surprised if you or DediRDP posted it themselves to give users the impression that Im lying. You will do it because now you are acting like the Official Representative of DediRDP and I have connected your issues in the review too.
DediRDP will do it for obvious reasons.
Yes I did record these to post a review. Like I said, after my experience with you, I do this with every RDP.
But it doesn't mean they are lies !
Unlike you or a DediRDP, I like to back up everything I say with a proof.
Would anyone believe if I just said RAR was slow, upload was slow, download was slow?
Server is also for download/upload and I posted proof that they are slow too.
All this hastle for $5? You should reevaluate your worth...
OT: The server is overloaded and the slow speed probably comes from overloaded hard disks. It is not normal that a download manager takes 1,5 minutes to open but I can understand both sides, let's not forget these were employees that may be under a "dont issue refunds" order from the person in charge.
Reviews are reviews, there is no way to satisfy everybody and no need to fight over sich a minor issue.
You guys are still misunderstanding the intention why I did what I did.
Im not doing this for 5$ or refund. I don't want that and I won't even accept it now.
Im not doing this for a minor issue.
Im trying to let other users know how they treated me when I had problems.
My point is its 100% wrong how they treat customers. (for eg: keeping the money when they can't provide a solution and force the Customer use the services)
In my case its 5$.
What do you think would happen if something like this happen to someone who bought a bigger plan only to find out that one crucial thing he need for his work doesn't work?
Do you consider that a "minor issue"? (spending lot of money to find out server is worthless but you can't get a solution or refund)
Thanks
why they won't unblock ip ?
