Hello, it has been more than 15days can you please look into it?
I was scammed, I have submitted info in the resolution center the user is also banned here : pcmasterz
Reference Number
DCB86-9B0F7-48AB1
Hi Skords,
Our records indicate that the dispute is in progress in your resolution center. Be sure to stay receptive to any email we may send you in the days to come.
Very soon you dispute will be escalated to resolution specialists who will mediate the issue.
Select Claims and disputes to learn more about the process.
https://helpdesk.payza.com/index.php?/Knowledgebase/List
Kind regards,
Marco
Payza
---------- Post added at 05:11 PM ---------- Previous post was at 04:57 PM ----------
Still waiting to hear about this matter ???????
Hi Sharpfile,
I reported your issue and will get back to you once I hear updates from our developers.
Thanks
Marco
---------- Post added at 05:13 PM ---------- Previous post was at 05:11 PM ----------
I uploaded dos of CC[authorise form+ front n bak snap].. its abt a week, nothing happens.
Should I open a ticket t verify my card?or it ll b automatic???..if automatic how many days will I have to wait?
Hey avRo,
PM me your account details and I will follow up with our Verification Support.
Thanks in advance!
Marco
---------- Post added at 05:22 PM ---------- Previous post was at 05:13 PM ----------
Hi jpurnell,
I understand you are eager to resolve these disputes. I know I would be if I was in your shoes.
Our system is set up so that disputes require little to no attention of our resolution specialists unless 14 days go by. If the dispute is still on going after 14 days our resolution specialists will mediate the dispute and credit the funds accordingly after concluding their investigations.
My suggestion is that you stay receptive to any communication coming from either our selves or the merchant in question.
At this point I cannot lend you my aid on this matter and encourage you to resolve it through the appropriate channel (our resolution center).
If there's anything I could do, I would have done it by now.
Thank you for your patience, I hope things will work out in due time.
Kind regards,
Marco
Payza
Hello Marco, Why are you not responding to any of my posts
I have two very serious issues concerning my payza account and i have been sending suppert teckets for three weeks with no reply. I don't know what ease to do. All i ask is if you could PLEASE have One of your Advisors look into these dispute issues concerning my account?
The first dispute i fild was over a week ago agenst a website called royalty7.com. This site scammed me out of three payments totaling $300 all payments were mabe thru payza.com. I tried several times to contact the seller but he is not responding to emails or any open dispute clams.
The second dispute i fild was, I sent a payment of $237 to the rong payza account. I tried several to contact the person that received the funds in ther account to ask if thay could return the funds but i get no reply. Can you please help me? Below is the latest ticket ID# i sent to payza support.
Ticket ID #SGL-905-24465
Thank You,
---------- Post added at 05:30 PM ---------- Previous post was at 05:22 PM ----------
will Payza supports India
and my bank account can be verified to Payza in India
Hi Bright,
To get to your question, the answer is yes. Indian based members may verify using their Indian bank account.
Kind regards,
Marco
---------- Post added at 05:37 PM ---------- Previous post was at 05:30 PM ----------
#AXC-713-81212 << check my support ticket please
Hi Michomoz,
Withdrawals made to your PrePaid Debit Card can take 1-4 business days. Sometimes they do take the full amount of time advertised.
Hope this helps clarify things.
Kind regards,
Marco
---------- Post added at 05:49 PM ---------- Previous post was at 05:37 PM ----------
hi macro
today payza updated there user agree in which it wrote it will not accept any investment site now.so will matrix and mlm site will also be stopped??will hyip and revshare will also be stopped??plz tell me as there is much more confusion with this update by payza.if u clear this here it will be great will payza allow mlm and matrix and revshare sites???need an urgent reply plzzz
Hi galastudio,
We are still processing payments for the MLM industry. As for "cycler" type business models, they are basically HYIP, so we would not support matrix/rev sharing.
Hope this helps clarify the current situation.
Best regards,
Marco