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vBulletin redirect bug

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zen

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2008
11
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Some of my members have some wierd bug when they try to login
When they logs in and the 'thank you for logging in - redirect' page comes on it goes back to the index page but your not logged in.

someone know how to fix this ? really annoying
 
6 comments
Tell them to clear their cache and/or cookies.

Either that, or you can clear the entire boards cache/cookies somewhere in the ACP (i know in IPB you can, i don't have vB)
 
Yeah thats true i thought it was just me but maybe not. Ive don't that, deleting cache/cookies. It seems as if what it does it logs you in but it doesn't register. It might take up to 5 times until it actually registers. : -(
 
This happens to me when logging in to Katz Forums. I never figured out why it happens but its get fixed by itself :P

Maybe clearing the browser cache or the forum cache might help.
 
  1. Ask users to clear cookies and restart browsers. This is really only appropriate for isolated incidents. In our case, the problem was reported by multiple users on the same day, so we tried solutions #2 and #3.
  2. As a forum admin, reset the cookie domain and path to defaults. You can find these settings at: Admin CP -> vBulletin Options -> Cookies and HTTP Header Options
    Cookie Domain: blank
    Cookie Path: /
  3. If #2 doesn't work or the domain and path are already set to defaults, try changing the domain to ".example.com". Note the leading dot!
Check out tools.php
Your vBulletin distribution comes with a script to reset various settings on your forum. This script is the only way to get back into your forum if you lock yourself out. (Eg., Bad cookie settings lock out everybody including all admins.) You only need your customer ID to run the tools.php script.
Make sure to delete the script after you're done for security reasons!
How to use the tools.php script:
  1. Find tools.php in distribution package, in 'do_not_upload' directory.
  2. Upload to admin directory (eg., http://www.domain.com/forums/install/tools.php)
  3. Run script. Enter customer ID -- the one you use to get into the member forum (check initial email).
  4. Reset cookie domain and path to defaults. (Or whatever other settings you want to reset.)
  5. Delete tools.php script.
 
Best way to resolve this issue is to checked=checked

Which means to have your "Remember me" box on auto check for everyone. When a user checks the remember me box, they will never have this problem.

If you still need further help with this, let me know and i'll help you out :)
 
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