Latest Announcemnent
New thread

Scam Report: MyRapidleech.net - Does not provide a refund after server went down.

Status
Not open for further replies.
D

drlove

Active Member
7,079
2009
2,104
13,540
This is a scam report relating to sales thread:

http://www.wjunction.com/showthread.php?t=70520
Click to expand...
MyRapidleech.net offers sBorg accounts in The US as well as in the Netherlands.

As I mainly upload to Fileserve I decided to order a US package on March 18. At signup there was no possibility to specify where you would like to have sBorg so I assumed they'll contact you to ask.

Instead I was thrown straight away, against my will, on the NL server.

Deciding to keep a positive view, I did 5 test uploads.

- Upload to all hosts was terrible (around 300Kbs).
This was confirmed by other members on thew sales thread.
- After 10 minutes of waiting the torrent was not started.

After making a ticket, I offered them to either refund me or move me to
the US server.

Untitled-1-5.jpg


After 10 hours still no reply. And the server went down.

In their conditions:
- Any Refund Available?
- We offer 7 day unconditional money back guarantee if your service went down anytime or its not working..

I was neither moved to the US server or received a refund as asked in the first ticket.

Then on 23:09 I asked again for a reply.

On 19 March / 09:12 iPowerz replied:
'We are going to move this server to new server which will give you good speeds.'

Although not what I asked for, I decided to wait and see if things would improve.

Then at 18:32 (after more than 9 hours of downtime) Ipowerz replies:
'The process is completed, check your sborg now :)'

Then finally 18 hours after my payment the new server is up.

But it's still doom and gloom:

- Transmission is not working
- Test upload results in:

======================================
Fileserve: serverUploading empty reply
Filesonic: cannot connect to server
Depositfiles: cannot connect server
======================================

Then on 19 March 23:26 I make a final request (a repeat of my previous request):

===================================================
Please let me make a final request:

- Move me to a US server or
- Refund immediately (according to your conditions).

No other alternatives are accepted.
===================================================

Instead of refunding me according to the TOS, iPowerz does another attempt in keeping my money or tell me that Fileserve has problems because they do a three week mainteneance.

This is pure nonsense, as I get excellent speeds on my offshore (UK) RDP (both FTP and Zoom) and on my onshore Rapidleech (Donkiehost).

On April 3, I give MyRapidleech,net a last chance to refund or post this scam report and make a dispute.

iPowerz answers: How can you expect to get a refund if your service did expire on April 1?

'it stayed that refund only if service is down or not working and our server hasn't given even one downtime in the last month.'

It seems they simply don't get it. The service already expired after I asked for a refund on March 19 went the NL server went down
for over 9 hours and the service was unusable.

Simply, don't buy anything from these scammers. For me, six dollars is nothing, but I want to warn all those with fewer resources for these scammers.

Note to Moderator: I will wait another 24 hours with filing a dispute with Paypal. Perhaps a moderator can intermediate in forcing a refund from this seller which promises a refund in case a server goes down.

I have a copy from ticket thread at your disposal.
 
27 comments
1st i would like to point out that you were silent for more than 12 days of the service and you didn't reply in the ticket about anything ...

next you made a reply to the ticket for a 'Full refund' after your service ended ?

on those days the server had low speeds and i agree to it thats the reason we had a shift .. about transmission it was also installed on the same time after you told about it to us the fileserve problem got fixed as it was not by us and you still blame us ?

Just tell me one thing .. how can you expect a Full refund after your service has ended ? and also at the same time be silent for so many days ?
 
Asking a simple refund after the service has been expired on 1st of april.... he never told me such problems when service is there, he told once, i replied then he then replied when he see his service is over...

and reported the post with all proofs to wjunction!
 
Well, sniffdog if you were silent for 12 days not replying to your support ticket, it's probably your fault. Also, if you were really reluctant on getting your refund, you would have done it before. Not saying the fault is completely yours but yeah.
 
Seem to me he didnt get what he paid for though,he specifically requested US servers he said. And was given NL Servers,after which he asked for refund. Seems that when he asked you should have honored his request for refund then in compliance with your own Terms Of Service
 
Exactly, Image. I requested them several times to refund.

Yet, they continued the service. I simply gave up. That I didn't reply in the last twelve days is not of any relevance.

On 19 March I clearly provided them with the final request and giving them 12 days to comply.

============================================================
Asking a simple refund after the service has been expired on 1st of april.... he never told me such problems when service is there, he told once, i replied then he then replied when he see his service is over...
============================================================

To show what kind of retard and scammer you are, here's (for those interested) the full ticket transcript:

http://www.ecstatichost.com/myrapidleech-transcript.txt
Click to expand...


Another note: Gurander Singh (iPowerz) just contacted me on MSN and told me he would blacklist me on all his 'host' friends. Hahaha, what a retard.
 
Last edited:
they have not scammed and being silent for so many days and coming back after your service expires for a full refund is not done. how can you get a full refund for something which has already expired
 
Cancellations and Refunds
MyRapidleech reserves the right to cancel, suspend, or otherwise restrict access to the account at any time with or without notice.

Any abuse of our staff in any medium or format will result in the suspension or termination of your services.

Customers may cancel at any time via a cancellation form. MyRapidleech gives you an unconditional 24 hours money back guarantee on shared, rapidleech, combo hosting solutions for any customer who paid the first invoice with a Alertpay or with Paypal.

Cancellations requested after the initial 24 hours, will go into effect on the renewal date for that particular hosting package. Unless specifically requested, the account will remain active until the period expires.

The following methods of payments are non-refundable, and refunds will be posted as credit to the hosting account:

* Bank Wire Transfers
* Western Union Payments
* Checks
* Money orders
* Online Website Payments (Other than Alertpay Or Paypal)

There are no refunds on dedicated servers, administrative fees or install fees for custom software. Only first-time accounts are eligible for a refund. For example, if you've had an account with us before, canceled and signed up again, you will not be eligible for a refund or if you have opened a second account with us.

sBorg Hosting service has no refund options. We will refund only if there is any hardware node problem or our servers are down (7 days guarantee for it)

Violations of the Terms of Service will waive the refund policy.
Click to expand...
i request u to read it

HAVE U MADE THE CANCELLATION REQUEST VIA CANCELLATION FORM??

The screenshot you are showing is at the time when WE MADE IT DOWN for maintaince to increase speed after that have you check the speeds?? fileserve speeds touching 10MBps and filesonic more then 20MBps...

We provide the location which is firstly available... if you want in usa, you should include a additional note while purchasing..

And if you want to move, the whole world knows that there is fee of $3.5 for sborg license , i pm you once for it..
 
Sniff you should have acted before only, will they get a dream about a refund to you until you reply ? and i'm hosted with them since 2 months and their service is one of the best one arround. I don't think they have scammed as you can't get a refund after a service is expired
 
I use rapidleechhost for RL and the speed is great,on MyRapidleech i got around 300 KB speed with filesonic premium!It's better to pay few dollars more than buy some cheap service and expect exellent results.Remember you will get what you paying for if you pay enought:)
 
That TOS would be valid if it had an address where is your firm located, otherwise, it's just a bunch of words. If guy requested to be on server located in USA, why in the hell have you created his account on an NL server?
 
Jason said:
That TOS would be valid if it had an address where is your firm located, otherwise, it's just a bunch of words. If guy requested to be on server located in USA, why in the hell have you created his account on an NL server?
Click to expand...
there was no request from him and we install on the 1st available server to us ...

Netherland was the 1st available at that point of time hence that was given ..

as there was no request from sniff to be on USA or NL

on other hand we can move him but there is a charge of 3.5$ from sborg itself and we also informed him about it whatelse do you think we can do ?
 
The service expired on March 18 / 19 when I requested refund. There was no need to use the cancellation form as MyRapidleech broke the contract when the server went down.

But MyRapidleech.net choose to keep silent, keep the money and continue the service although they knew there were issues.

===============================================
Remember you will get what you paying for if you pay enought
===============================================
That's why I pay happily US$36 for my RDP with sborghost.com. And for US$12.99 you might expect good sBorg hosting.

And if you think 300KBs is a great speed for FiSo, think again.

================================================
on other hand we can move him but there is a charge of 3.5$ from sborg itself and we also informed him about it whatelse do you think we can do ?
================================================
As I said, as there was no possibility on WHMCS to specify which locality you want and I expected
that I would be contacted before the account being opened.

And more lies, you never proposed to move to the US server. You said the speed on the US server was even worse then the DE server (which is more nonsense, because I am sure the upload speeds to FilSe are better on a US server). You never mentioned the $3.50 and if you did please refer to it.

If you offer options, you should provide a way for your customer to specify his wishes. And if that's not possible, you should ask him before opening accounts.

But knowing the noobs you people are, you don't.
 
Last edited:
I Never had problem's with them
im useing 2sborg accounts from them no speed problem nothing
There's service is also awsum

regards
DGN
 
What i don't understand is, what were u doing for a period of 12 days being silent????

What woke u up exactly after your account got expired?

They're quite a decent service providers, I've used their services with 2 Rapidleech and a sBorg and Vizoomer has been a best support till date..

and yes, when you need something, you should've obviously gone through the procedure, Did you submit the cancellation of their service form?
If you did and still they didn't cancel your service, then yes, its their mistake, but you've not gone through that, and that too, you're asking for a refund much later! after your account is expired, which is no way reasonable...

I don't think even filing a dispute would do you any good, cause paypal doesn't take any adherence for an online service... Give it a try if you still feel the king...

But IMO, you can solve this amicably instead of strangling someone!
 
Seller has realized that US$5.87 is not worth fighting for and has refunded.

This hasn't changed my views about this seller though.

from MSN (Gurander Singh aka iPowerz):
But i will teach you a LESSON soon
don't worry
Click to expand...
 
Last edited:
No you don't understand me i'm not satisfied with 300 KB!That is TO SLOW!I sad that i'm using rapidleechhost and i get super speeds(up to 20 MBps)with myrapidleech i get around 300 KB even with premium and server cpu is 100% always!I sayd that you will get what you pay for if pay enought and that stand.
 
Status
Not open for further replies.
Back
Top