Santrex down again?

[Missis]

Hello. I wonder if there are any staff from Santrex.net here?

I have a VPS and have been down for 2 days and Santrex.net is down too. Some who know why and if they coming back again?


!! Sorry if i posting in wrong section !!

 

[accyuklad]

santrex everyone knows they rubbish

 

[Raptile]

You should always search for Santrex reviews here at Wjunction, their Servers are very unstable.

 

[priviet02]

http://www.web-hosting-top.com/web-hosting/web-hosting-top.santrex.net-reviews

that should give you all the info as it has many reviews

 

[Missis]

I searched a lot before I decided Santrex.net but not here at wjunction!


So they do have problems with their servers all the time?

 

[kicker-hp_27]

Nope,ill never got downtimes or problems with santrex*

i have a few vps's there.

 

[Missis]

priviet02: I know Thx anyway

kicker-hp_27: is your sites/servers up and running now?

 

[accyuklad]

think it depends on what location aswell

 

[Missis]

Mine VPS located in germany.

 

[cyber.crime]

santrex = down, don't suprise anyone know santrex very bad offshore provider

look like this http://www.webhostingtalk.com/showthread.php?t=879799

 

[Missis]

I have learned a lesson now. But I hope they comes back so I can take full backups of the database/files and move to another reliable hosting.

 

[Kruno]

Their website is back. You can open a support ticket now.

 

[Missis]

Just did it... will see if my server comes back :/

 

[vps9Ryan]

Hello,

Just word of advice, their website does a really good job in fooling you at the first impression, thinking you got yourself a good deal. Trust me, their support will not suffice. It is totally down hill, and once things go tits up, they will just charge you for everything you could think of :P

Godspeed,
Ryan

 

[accyuklad]

maybe they will charge you for having your vps back online and they probly say you using up alot of cpu

 

[kohkindachi]

once u get in....take everything and leave

 

[kicker-hp_27]

priviet02: I know Thx anyway

kicker-hp_27: is your sites/servers up and running now?

Yes they are

 

[Kruno]

Hello,

Just word of advice, their website does a really good job in fooling you at the first impression, thinking you got yourself a good deal. Trust me, their support will not suffice. It is totally down hill, and once things go tits up, they will just charge you for everything you could think of :P

Godspeed,
Ryan

Well, they are an unmanaged provider, they don't need to provide any support as long as their Nodes are up and running.

 

[Nick]

Reviews Rating Average: 1.5 out of 5 lol

 

[Missis]

Just update... Got this on 06/02/2011

Hello,

We're aware of the issue with that particular server, kindly check http://www.santrex.net/members/networkissues.php?view=open

That's where we keep updates on our work, upgrades and ongoing maintenance. Feel free to contact our billing department at billing@santrex.net or via https://clients.santrex.net/submitticket.php?step=2&deptid=1 to receive a compensation for the problems caused.

At the moment we're doing our best to restore the access to that server.

Marshall Green
Level 1 customer support
Santrex Internet Services LTD

Still server have been down for few days now!