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ZacBaynes

Active Member
184
2020
39
4,825
Hello,

For encoding issue :
Encoding queue is pretty high now. We are implementing new more sophisticated encoding system and it will be better in a couple of hours.
Thank you

Regards,
MixDrop



Hello,

Could you sent me this via PM :
1. Several mixdrop links sample that you have issue with
2. Location/IP that you have issue watching this

Regards,
MixDrop
done
 

arga

Active Member
110
2013
11
5,690
Hello,

Please be patient while we investigate it

Regards,
MixDrop


Hello,

Please try again now and let me know
Thank you

Regards,
MixDrop
more worse
all upload - all error converting - all auto remove
no progress for the better
only more bad

need improve & stable
Post automatically merged:

like this
just new upload andthen all error
Post automatically merged:

 
Last edited:

MixDrop

Active Member
Corporate Membership
587
2019
298
4,370
Files are stuck in remote download que for over 4 hours now, whats going on?
Hello,

Please wait because we still have a lot of queue in encoding

Regards,
MixDrop

more worse
all upload - all error converting - all auto remove
no progress for the better
only more bad

need improve & stable
Post automatically merged:

like this
just new upload andthen all error
Post automatically merged:

Hello,

Regarding your issue, please check PM

Regards,
MixDrop
 

ZacBaynes

Active Member
184
2020
39
4,825
Looks like all files with h265 codec are not getting converted and all end up deleted with "Error converting"
Post automatically merged:

*well not all of them, but most of them, there are some I reuploaded 8 times and still convert error, some work after few reuploads, but smth is wrong.
 
Last edited:

videopio

Active Member
37
2019
12
1,630
On mobile, ads cover the videos too much although only half of the ad is seen. Even the play button on video cannot be seen. It is really bad for the user experience. You can see the screenshots from my videos on mobile. Please fix this for the mobile look.



 

MixDrop

Active Member
Corporate Membership
587
2019
298
4,370
Looks like all files with h265 codec are not getting converted and all end up deleted with "Error converting"
Post automatically merged:

*well not all of them, but most of them, there are some I reuploaded 8 times and still convert error, some work after few reuploads, but smth is wrong.

fix allways error converting - auto delete
type h264 or 265 codec still error converting

Hello,

We are aware of this issue, please be patient while my tech checking this issue

Regards,
MixDrop

On mobile, ads cover the videos too much although only half of the ad is seen. Even the play button on video cannot be seen. It is really bad for the user experience. You can see the screenshots from my videos on mobile. Please fix this for the mobile look.



Hello,

Is this issue happen continuesly?
Please test again and let me know the result
Thank you

Regards,
MixDrop
 

videopio

Active Member
37
2019
12
1,630
Hello,

We are aware of this issue, please be patient while my tech checking this issue

Regards,
MixDrop


Hello,

Is this issue happen continuesly?
Please test again and let me know the result
Thank you

Regards,
MixDrop
Yes, I checked with multiple mobile devices and ads always cover the video too much. Desktop look has no problem, but mobile look should be fixed.
 

Gordiano

Active Member
155
2012
49
515
Hi, I can't upload anything (web or ftp).

cmBxTG3.png


Regards
 

ZacBaynes

Active Member
184
2020
39
4,825
Whats wrong with video conversion? It takes more than 4-6hours to convert videos.
Post automatically merged:

Nevermind, looks okey now.
 
Last edited:
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