Unfortunately we have been having some difficulties with our datacenter in Hong Kong and although we have only moved to this datacenter relatively recently, we may not be able to continue to perform business with them as they are unable to support us in some key areas.
There are 2 main reasons
1. The IPs were in spamhaus blacklist http://www.spamhaus.org/sbl/sbl.lasso?query=SBL54501, which means many of you were not able to send emails to hotmail, yahoo etc.
2. Sites were not accessible from many parts of world esp. Europe causing too much headache for our clients.
An alternative datacenter has already been found which can meet all of the necessary requirements. Unfortunately the datacenter change will cause unavoidable downtime and again, a change of IP for all servers.We intend to move the servers no earlier than April 10th 2008 after Hong Kong office hours.
The servers should be available and back online the following morning before office hours starting April 11th 2008 9:00AM. We apologize for any inconvenience caused and hope to make the transition between datacenters as smooth and easy as possible. Unless you are using custom nameservers, you need not make any changes..
If you have any questions or concerns, please open a ticket at hostecon.com or email me at any time.
Thanks!
Sam
