Ecatel network problems

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pimpinjg

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2008
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Two of our main transit lines were cut off without any warning because of many copyright infringements and spamming from our network.

We proved over and over again that there was no spamming out of our network, they just laughed at us.
Normally it would take more than 5 working days to find alternative connections, however after having put in more than 24 hours of solid trying, we�ve managed to get back on line again via other operators.

Ecatel did EVERYTHING to get this issue solved at soon as possible.

We sincerely apologize to all our faithful customers for all inconvenience caused.


Best regards,
ECATEL (NETHERLANDS) LIMITED.


sux
 
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My site is back up and working now. They've made quite a few angry customers during the timeout. Hopefuly they will provide some sort of compensation as they mentioned.
 
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