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I am sorry to hear you are considering changing hosting providers. Did you experience any issues with the services we provided you? If so, I'd love to work with you 1-on-1 to resolve them if that is something you would consider? If you could supply me with your billing username or a ticket ID...

I do apologize for the delayed response. I didn't get a notification for your reply and am not active within this community as I am in others though that is something I am looking to change in the near future. Our support operates 24 / 7 via email, live chat, ticket and phone. We're the only...

Hello, I am sorry to hear your experience with us was not satisfactory. May I ask when you signed up with us? If you'd like, I'd be happy to investigate the issues you experienced and look into the support you received. To do this, I'd just need your billing username or a ticket ID to look up...

Thank you for the vouch. At this time we do not accept Webmoney though we do accept: Credit/Debit card, PayPal, Google Wallet, Skrill, Amazon Payments, Paysafecard, Bitcoin, Alipay and Moneyorder/Check. Our VPS packages are actually very competitive. The entry level VPS package is fully...

Thank you for your kind comments. We're happy to have you on board. @sniffdog - I am sorry to hear you was not completely satisfied with the service provided. Even though you have moved on I would love to look into your account and check what occurred and why it couldn't be resolved. Could you...

We are proud to say that we're now offering free script installations for most softwares. Simply email scripts[at]arvixe.com and our scripts department will be happy to take care of your install within 24 hours :). This includes but not limited to: file hosting scripts, forum software, blog...

All of our default plans do come with a free domain name for the life of your package. However, the $1 first month promotion does void the free domain name though we can still offer those at very competitive rates ($9.95 per year for a .com). The standard 20% lifetime discount includes a free...

Mandrill/MailChimp etc would get very expensive for such volume. A properly configured VPS server should be able to accomodate this, our VPS Pro package should be able to accomodate this and it is a much cheaper alternative.

No worries, I've gone ahead and replied to your PM.

I'm afraid the free domain name is only available with our usual campaigns, not the dollar one. If you would like a free domain with our hosting package click HERE. It will give you a free domain name + 25% lifetime discount ($5.25 on a monthly billing cycle and as low as $3/m pre-paid). Free...

We don't have a concurrent user limit but there is a concurrent process limit being 500 on the PersonalClass packages.

Are you referring to using a single provider for multiple websites or hosting everything on a single server (database, email, files etc)? Not really sure what you're referring to by the post but will be happy to help you out with more details ;).

[US/NL/HK] Arvixe - $1 First Month - Free Domain - Free WHMCS - CloudFlare + Railgun What some of our customers say…. Abdul - customglory.com Simion - simbolcris.com Vinit - ntierarchitecture.com Pavel - ramunessoaps.com Francisco - fjaguirre.com Daniel -...

Thank you for your recommendation. We don't outsource our support so if you provide me with any ticket IDs where you were not satisfied I will be happy to look into that for you. We also have a 24 / 7 quality assurance department (qa [at] arvixe.com] which you can use should you ever feel...

Your hosting provider should offer some sort of master reseller control panel within WHM. This could be Zamfoo(hopefully not), WHMPHP etc Login to your WHM and on the left navigation sidebar scroll down to 'Plugins' and look out for WHMPHP Master Reseller, Zamfoo, WHMReseller or another master...

Founded in 2003 (over 10 years ago!) Arvixe serves over 500,000 websites from personal, small business & enterprise clients. For a limited time Arvixe is offering a 20% lifetime discount on all reseller packages (Coupon code: save20) which also includes: FREE WHMCS FREE SSL Certificate Free...

Google defiantly gives me the best results in most cases compared to any other search engine. Bing is second.

Give them a call ;). The last reply was a few months ago so I'd assume the issue has been resolved or they gave up.

What questions did they ask you? I think it would be best to just answer as many as you possibly can and leave the ones you're not sure about and tell them that.

Is the VPS fully managed? If not, probably would be best to opt for a fully managed VPS. Any reputable fully managed provider should be able to tell you the real problem instead of just telling you to upgrade packages. Not only should a fully managed provider be able to pinpoint the problem...