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well i'm in the same situation :( my money is stuck on the WMZ purse and i can't do anything. I sent a mail to support (worst in the world) but they didn't help. So i looked at the Escrow as you told but there is a phone confirmation at the end of the process :( I dont know what to do like you...

Well i have the exact same problem. And i can't find a solution. Pls write here if you find one any soon. I'll do it same.