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Agreed! As a business owner myself, this whole experience really brought home the fact just how bad support is in general across all industries. I shall work even harder to offer quality, reliable support in addition to great products and services. Ah well, we live, learn and move on.

Well, I just got an email from PayPal saying they sided in favor of the seller. So basically I'm screwed out of 100+ I spent with this guy. After about 4 days, I could not even log into my account, nor access the server. I emailed with no response and finally I came across this site and saw...