Yesterday my account is hacked, someone changed payment details and email. I contacted support and now I can login in my account. But there are none of my files and earnings is gone. Even Turbo access is inactive.
I wrote to support but they repeat like robot: "This problem has been solved"...
tried FTP, zoom, remote upoad -- all failed
Browser upload says: "MISCONF Redis is configured to save RDB snapshots, but is currently not able to persist on disk. Commands that may modify the data set are disabled. Please check Redis logs for details about the error."
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